ERN819 - Mountain Majesty

Great cabin, Real problem with AC, Downstairs would never get above the mid 60s, Maintenance came but it never improved!

Everything was amazing. The cabin was very spacious. The only thing was that we couldn’t find the pool.

great place to stay and has great support service. the place and the service is definitely highly recommended

Stayed many times in eagles ridge,always enjoy! We will be back next year!

All good except the fireplace had issues. It took someone 3 calls to get it fixed but no big deal. Also we have been coming there for around 19 years around Christmas time and most of the cabins have always had Christmas decorations up but this cabin did not.

Very pleasant personnel - very nice facility - easy access to facility

Very well quickly addressed tv issues on day 1. The remotes may need to be replaced the volume and power buttons didn't control functions

Cabin needed to have 2 trash cans and cage to keep them in to keep the raccoons out.

check in was easy. I was contacted to make sure my stay was going well. Check out was easy, too

The cabin was clean and ready early. We received a welcome call the 1st morning of our stays

Cabin was beautiful and the view was breathtaking. I know that in today's society is mostly via email but it would have been nice to have a paper "Welcome Kit" in the cabin with information on where the pool is and other necessities. It also would have been nice to have a sweeper to clean the rug in the dining room and the carpet. Overall we had a great experience. The staff was courteous and took care of any issues that we had.

We had a wonderful time, plenty of room for all of us to enjoy! When we were cooking breakfast, the two receptacles in the kitchen stopped working, we had to cook on the bench and the back porch. The couches were very uncomfortable to sit on, the basement ones were very soft and very deep. All in all we would stay here again in the future.....we'd just be prepared. Thank you.

Very clean and the check in/checkout process was very simple.

Everything worked and was very clean. We enjoyed our stay!!

great everyone was veryhelpful. The cabin was very clean and roomy.

We've stayed on this cabin 3 times. We love if. A little outdated living room furniture needs replaced. Over all great

check in was great but there were no check out instructions.

The cabin was excellent! It was very clean and spacious and had everything we needed!

Check in was super easy. Had one issue, called and had if fixed within an hour.

Several problems--Maintenance staff was outstanding! Cabin needs some upgrades in internet and TV service!

The cabin was nice and had a lot of gaming options. The location was good, close to everything and easy drive to the park.

3rd visit overall and 2nd in this cabin. We love everything about it. Never had any problems. her location to strip.

We enjoyed our stay. The only thing I would suggest is more info on where the swimming pool is located at, inside the cabin since there was a no contact check in. If we hadn’t stayed with Eagles Ridge Resort before we would not have known where to go. Need a map or some pamphlet for new stays.

We enjoyed our stay. Staff was friendly and courteous. Maintenance was very prompt.

Great--easy check-in---great cabin and wonderful amenities. Good location. Well stocked kitchen for easy cooking.

Very attentive as well as customer focused. Picked up trash in an expeditious manner!

First time experience renting was great overall. Would rent again!

Enjoyed our stay. My group has stayed with you for several years.

AC was froze up when we checked In but maintenance did fix it before too late that night. Trash was picked up the second day which was good as we stay 3 nights each year and the trash can won't contain all we have before we depart. Valances were dusty in master bedroom.

The cabin exceeded our expectations! Nice and easy to find location. Lots of room. We loved the two porches and hot tub. And of course the grandkids liked the game room

It was a very great experience. I would highly recommend ERR to my friends and family. Great staff !!! 👍👍👍

I really enjoyed my stay. It was a little minor things, like we needed more blankets, trash pick up. But anytime we needed something, the staff were right on it!

Great service. We had Several maintenance issues, but they were handled quickly and completely. We love the location and the swimming pool.

We had a great multi generation family vacation. The layout of the cabin was excellent for our needs but we would of loved it if it were more secluded and with a view.

Great vacation for extended family. Very well equipped and very clean. The only issue we had was that the grill needs some repair or replacing.

We absolutely loved the cabin ! It was great! The only issue was the WiFi. It just is not good. We had connection to the router but were unable to look at anything on the internet in any room of the cabin, even in the room with the router.

Love the cabin. Could be some cleaner. Lots of cobwebs. But I'm sure spring cleaning is coming up for the season.

The cabin has no steps to enter and so is easy for some of our party to enter. There are 2 bedrooms and baths on the main floor with king size beds. The cabin is just right for what we want.

Eagle Ridge employees are very helpful when we needed them

It was a very nice cabin. The only thing that might help would be an instruction book about how to operate things and open sofas.

This cabin is perfect for our family! We especially love that each bedroom has it's own bathroom. We also love the media room to watch the big game in!!

Office staff, very friendly and helpful. Easy to work with.

Everything was awesome easy check in and check out. Awesome!

Everything was great! Best cabin we have ever stayed in! Plenty of room for everyone. Staff was very pleasant to work with, on the phone and in person.

Everything was great. Everyone was very nice and we were all very comfortable.

The cabin was perfect for my group of 10 ladies. The beds were excellent and we plan to return.

Staff is always friendly and cabins are clean and well stocked.

It was a very nice cabin and good for our group. Convenient to our conference.

Very courteous and helpful staff. Very comfortable lodging and great location.

Great, Everything was good . The maintance guy had to come fix the fireplace and was supper nice. We will be back.. Thanks

We had a lovely visit! We stayed in Eagles Ridge North...819. It was very spacious and comfortable. We loved the location as well. Front desk workers were so helpful.snd friendly when we checked in. We will definitely choose Eagles Ridge again.