ER79 - Robyn's Nest

Wonderful everything was great nice view the only thing was we could of had more towel paper and paper towel

Very clean . The beds slept good. When I called to ask a question...the girl at the desks was nice. My 2 sister and I had a great time..

Very clean and the cabin was nice Easy to find the kitchenware Had everything we needed One thing I wish there was more lighting in the bedroom, maybe a lamp on both sides of the bed

Beautiful cabin. Accommodations were excellent. Really good location in relation to town and events

Only negative is how high the beds were having to use steps to get in the bed.

Only issue was no hot water first day but quickly repaired.

Cabin was clean and staff was very courteous. Even the maintenance employees that came to the cabin

We enjoyed our cabin. Everything was well maintained and clean .

Wonderful experience. Excellent accommodations. Really enjoyed our stay at this cabin

Wonderful accomodations. Cabin was beautiful and in such a nice neighborhood. Great experience.

It is such a beautiful cabin and in such a handy location. Made our trip really special

The cabin is absolutely beautiful! Everything was wonderful and immaculate. Such a great experience.

Cabin was very clean. Only wished there was shampoo and conditioner available. Would be nice to have pool towels there as well for the hot tub. We felt bad using the nice white towels for the hot tub. Small issue but the toilet paper was way to cheap.

The cabin was beautiful and clean. It was a wonderful visit.

Overall we loved our visit at Robyn's Nest! We just wanted you to know that the faucet in the right bathroom if facing the front was loose. The handles were attached but the faucet spout is not attached or caulked which could allow water to flow through the hole in the sink top.

Cabins are always clean. Staff courteous and respond quickly to any problems that may pop up. Very close to the action. Love staying at Eagles Ridge.

We always stay at Eagles Ridge properties! Great service, always nice and helpful!

Great location to all the attractions related to the smokeys. The only issue I had it seemed the log cabin we had #79 renovations weren't complete, the master shower didn't have place to hold the soap.

Excellent staff kitchen needs cookware extra toilet paper. Loved cabin

Great experience cabin was clean and check-in/out went smoothly 10/10 for our family vacation

We won’t stay anywhere except with Eagles Ridge Resort when we come to visit the Smokies! As usual, our cabin was very clean, comfortable, and didn’t have any issues. Excellent customer service

The guest relations personnel were outstanding. The directions to the cabin 79 were incorrect; you do not turn onto Eagle Ridge, you continue straight on the original road, the name of which I cannot recall. It was very inconvenient using your incorrect directions, arriving at night in the middle of a snow storm warning. The cabin was charming, but did not appear to be a quality build.

Great! Cleanest cabin we ever stayed in. Love it being close to town.

Great! Just needed a couple upgrade renovation, starting off with the thermostat.

Very clean. Everything was there was needed. Spacious. Quiet place

Everything was excellent! Would love to stay with you guys again!

Check in and check out was easy. The cabin was just what was in the picture. Only thing is we wish there were more lights by the hot tub and the back porch

It was wonderful cabin. Great location very clean, had everything we needed.

The cabin was in a great location and it was very comfortable with everything that you need. It was quite and I enjoyed the fell of being in a remote area even though we had cabins surrounding us.

The communication was top notch. Check-in and check-out were the easiest experiences I've ever had at any place we've ever stayed. The cabin was perfect!

Everything was Wonderful! Cabin was clean & perfect! Loved the area it was located in! Pool was nice! The only thing, there was no remote for dvd player so couldnt watch our dvds, but other then that, I very happy & pleased with, cabin & our experience!! Thank you!!!

Cabin was clean and had everything we needed. Better than staying in a hotel.

Directions on how to use the hot tub would have been helpful. The cabin was very nice. There were a few items in disrepair and it would have been nice to acknowledge those items so we didn't feel responsible.

Excellent place to stay. Cabin was clean and set up adequately. Surroundings was clean and quite.

Everything was good other then the WiFi never worked. Nice place and would stay again!

Everything was very clean! Check in process was slightly delayed but otherwise it all went well. However, one big problem was the WiFi router. It is an older model TP Link that constantly locked up and failed to provide signal. A simple Amazon order for a newer model would solve this issue for around $60.

The cabin was lovely and easy to access and find.

the resort was nice and we were happy with the location. The cabin was clean but could have had a more comfy couch/couch bed

We really enjoyed our stay. The cabin was very clean and the perfect size. We had trouble getting the hot tub to warm up so we called and someone came to take care of it right away.

Nice, We enjoyed our stay. However, we had some issues that I would like to discuss, such as the washing machine broke, the jacuzzi didn’t heat up to the expected temperature, the lamp in our daughters room didn’t work, several light bulbs were out. The pool wasn’t as clean as it should have been, especially with COVID. A skunk was under the porch & getting into the trash. The garbage disposal didn’t work. I would like to have some sort of compensation for these issues. We really love Eagles Ridge & Amy was wonderful! I had to call dispatch due to the washer & Amy was awesome! She took our laundry, washed & folded it & brought it back to us. Amy deserves a bonus & you are very fortunate to have her on your team! However, the other issues were a bit disturbing & I hope we Eagles Ridge will compensate in some reasonable form. Thank you

Everything was smooth and easy check in. Clean, nice setup, and comfy beds.

The stay was nice. The contactless check-in and check-out went well. We enjoyed the cabin and the view from the porch. Some things of note--there was a washcloth in the toilet when we arrived, and we could not figure out how it could have accidentally got in there, and we had to fish it out. There was a large, obvious spill splatter on the floor by the dishwasher that was not cleaned, and there were lots of crumbs and food (potato chips, etc.) under both the couch and the loveseat. We found a sock under the dresser and an empty bottle behind the nightstand. With a toddler that's into EVERYTHING and the current pandemic, these cleanliness issues concerned us and made us wonder what else needed cleaning that we couldn't see. There were no potholders that we could find, which made cooking difficult. The unit advertises patio seating for four, while only having one tiny seat available. This stay was a bit disappointing as compared to some of our previous stays. We still really enjoyed our time!

When I checked in I was greeted with kindness and was explained everything. I did. Ok through Blue Green vacation and I’m not sure if I would do that again.

Loved cabin 79, we would definitely make it our regular cabin when we visit but the beds were so uncomfortable. We love Eagles Ridge and will continue to stay there each year.

Everything was excellent, we really loved the cabin and will stay again.

Staff was extremely nice! Cabin was really clean and nice! We will definitely come back to stay again.

We had a wonderful stay at Eagle Ridge. Our only problem was in locating the place to register when we arrived in Pigeon Forge.

Absolutely wonderful stay!! I really appreciate everyone that is part of this eagles ridge co, thank you so much for the cabin and all I could see ...it was beautiful! GOD BLESS YOU ALL..

Everything was great! The staff was very helpful and pleasant. We had a long eventful day of travel and it was nice that they made check in so fast and easy 🙂

Second time staying with ER. Loved it just as much this time as last!

It was great and nice friendly people The severest was excellent