ER84 - Serenity Summit

We loved the cozy decor of the cabin and it was super clean and comfortable. We highly recommend it!

The accommodations were great. We woke up to very little to no hot water on Tuesday morning, but a maintenance man came and immediately assessed the situation, and we had a new hot water heater installed before we returned to the cabin that evening.

I love how quiet and peaceful it is there. My first cabin stay and it did not disappoint.

Breath taken thank you very much. Please send me package information

We loved it felt like home away from home very cozy we will come back and stay again thank you

Loved the location, easy accessibility and the peace and quiet!!

We had a great stay. The email instructions for contactless check in and check out were great and easy to follow. The location and cabin were excellent. We will stay again.

It was good and clean and everything was in working condition and we really loved the area!!

Cabin was nice service was great we needed a couple items and they helped us asap

Very nice to stay for our getaway. Would definitely stay again!

It was very easy to register and the cabin was beautiful!

Nice and quiet. Hottub was a bonis. Kitchen had everything we needed.

We had called to have the heat turned on and with in 20 minutes maintenance came to turn the furnace on. Service was very good.

We had everything we needed. Although the cleaning needs a little work we had spider webs In the shower. Also newer and more comfortable furniture would be great.

Good experience with the staff. They were helpful and courteous.

Was the best I've ever stayed hope to come back in march

The website had a stay 3 get the 4th night free. The coupon code either didn’t load properly or was malfunctioning somehow and we didn’t get the reduction applied to our total bill. I sent an email so I hope that management can take a look and provide the credit in arrears. Otherwise we had a wonderful stay the cabin was well cleaned and decorated very charmingly we will be adding this place to our lodgings list when we travel the area.

Would have been nice to know ahead of time that there were no connections to watch tv, also when I tried to wash a load of clothes I turned the washer on and water started pouring out from underneath the washer. Thankfully we had relatives staying at a cabin close by so we used theirs. Perhaps a dim light near the stairs would be helpful when getting up in the middle of the night. Overall the Cabin was very nice.

Went above and beyond after a "small" booking mistake was made by Bluegreen Vacations with the listed accomadations and what we actually got.

Everything was amazing!! Very clean and we didn’t have to spend any time stressing about anything!

Everything we needed was available during our stay! The cabin was clean and inviting! Check-in and check-out was very easy. And we were able to go where we needed to easily from that site. We also enjoyed walking around the neighborhood checking out the other cabins. Everyone we talked to were so friendly and welcoming! Thank you for a very relaxing, comfortable stay!!

Our experience was great! The check in and check out was painless!!

The cabin was wonderful. Very warm and welcoming. Will definitely stay there again!

Reservations and check-in/check-out was quick and simple. Well supplied with towels and basic necessities. Awesome location. Great bed and loved the fireplace. Needs some TLC, internet was out most of the time, need to change out fire extinguishers they are in the red.

Pillows on the bed need replaced but other than that all was great

A great experience for my family! It was a wonderful time enjoyed the sites the adventures and the mountains

1. Love, love ck-in & ck-out procedures. 2. Everytime we called before we arrived your personnel was helpful & friendly. 3. Personnel helpful & friendly when we called from rental unit.

My husband and I decided to take a last minute trip to the Smokey Mountain area. We called and Angela was very helpful by giving us a cabin that came available as there was a last minute cancellation. We enjoyed the peacefulness of the weekend. Some lamps, and electrical plugs did not work. But we were not there for the lamps!! We just wanted to get away. The stay was quite enjoyable! Thank you so much for your assistance with our quick get-away. Janice

Everything and everyone was amazing and went above and beyond. The guest that were beside us however were rude, and would stay up making noise up till2 and 3 am by slamming doors I want to say they were in the treehouse cabin, not sure if anyone else could hear them or not but other than that it was great.

great customer service, very clean cabin, love the location. we loved the stay.

Everything was seamless from booking to checkout. Right on time with check in time and procedures, everything was very clean and well kept. We would definitely stay there again. Thanks for the great experience!

This was absolutely wonderful! The cabin was so nice. Everything we needed was provided. We will definitely stay here in the future. Only thing I would like to see different would be to have wifi in the cabin.

The cabin was good. We had some issues with the lighting. Half the lightbulbs in the cabin were burnt out or the wrong wattage to be able to see properly. Also some directions on how to use the TV would have been helpful.

The cabin was a dream place come true! Perfect! I want to live there

The cabin was awesome. There just needs to be a ceiling fan above the master bed upstairs it was hot up there.

Accommodations were great, very clean, loved the hot tub. We plan to come back.

We enjoyed the cleanliness and space of the cabin. The availability of dishes and cleaning utilities was helpful as well.

Overall nice cabin. Bathroom is a little small. Location is great.

Check in/out process is great. Cabin was older and needed more plugs, possibly a hair dryer. Only saw a few dead bugs. Overall very clean and satisfactory. Kitchen well furnished. Very dark inside cabin. Bathroom and shower were very small.

Very good I enjoyed myself it was an authentic mountain cabin experience

The bed sagged pretty bad in the middle. Everything else was perfect!!

very helpful and we thought u were down to earth people like us which is what we like thank u so much

Cabin was clean and enjoyable! A very restful weekend getaway!