ER19 - Fryemont

Being a 30+ year real estate broker I can easily say you have a really great process. Great website with awesome pictures, easy reservation process, text and email check in and checkout was amazing. Our family stayed at the Fryemont and the home was well equipped with all the essentials and more. Our family continues to use Eagles Ridge and this Christmas was great. So many great memories are made in Pigeon Forge.

what I loved is that on the second day you made sure that we had enough towels and wash cloths. Also, when I called about the broken blind and the hot tub everything was fixed the next day. We enjoyed out stay and will consider eagle ridge if and when we return.

Trash emptied daily. Reservation process easy. Liked no contact check in and out.

Excellent, peaceful, beautiful and comfortably. Great cabin for rest and very close to the attractions.

Parking was a little difficult for 3 vehicles and we would have loved some Christmas decorations but we did love the cabin anyway.

Great! Was a great cabin will definitely go back again

Check in and check out was super easy. Great price. Overall cleanliness was good. Blankets could use a good washing and porches could've been swept up better but overall it was a great place to stay. Loved it.

It was another great visit to the Great Smokey Mountains. I would like to have the stay 5 nights, get 2 nights free available throughout the year.

Everything was amazing. The cabin was very clean. We didn’t have any issues. Thank you for a great vacation.

very good cleaning, comfortable, in good place, with washer and dryer, good jacuzzi

Great location, rooms are spacious, ample seating and bathrooms. The master needs a new mattress, for sure!! Should update to a king size bed. Also, should supply an extra trash bag or two. Place was very clean.

the cabin needed a few repairs, but you had someone there within 10 minutes after I called.

Loved the check-in/out procedure and keyless entry. Loved that each room had own bathroom. However, the cabin and decor were very dated. The hot tub was SCALDING hot - we were really not able to use it and had no way to adjust the heat. The 2nd night, there was a big house party at a nearby cabin (we thought it was on ER property but was not). However, the night manager who took my call did go to the house and was able to get them to tone down the music somewhat, which was very much appreciated!

The cabin was beautiful. A few lightbulbs were out but nothing significant. Email communication was poor to resolve getting trip cancellation insurance.

Cabin very clean and accommodating for party of 7... additional linens needed. Gas grill was very dirty, needs thorough cleaning, flamed up and was very hard to cook on, otherwise, a nice getaway. Hope to return soon

Everything was good. Hot tub was not hot they came right out & took care of it Check-in & out all good

Great very nice felt like home Very comfortable Would come back

Could use some updating but other than that I had an AMAZING time! My birthday was something special

Hot tub never warmed up to ‘hot’ basically was ‘bath water’ temperature. We were apparently supposed to get ‘bracelets’ for the pool which we didn’t get, or wasn’t told where they were left. Everything else was great, would definitely go again.

We encountered two minor issues when checking in. Within an hour of notifying the staff both issues were fixed.

Very pleased with the stay. Cabin was nice, very cold ac and roomy. One outlet didn't work but over all great cabin.

Cabin was great. The outside was porchs and furniture were rather filthy when we got there though

Office staff was great. Cabin just needs updating. Great location.

The cabin was very nice, but could use some updating. Especially in the bedrooms down stairs.

you did good,i stayed in er-19 fan on ac-heat unit was not working wasd a little cold on lower level

Very good. Pool is beautiful. Location is great. Kitchen needs a few more cooking utensils and comforters looked very worn.

Cabin was clean and well furnished. Just the right amount of room for the six of us.

Overall visit was good...none of the three bathrooms had a washcloth..no outside light at main entrance

Enjoyed our time in the mountains. Cabin was clean, a little dated in the decor, but all in all, a good experience. We needed to have the hot tub worked on and the maintenance lady came out after 10 pm when we called, and was very helpful and polite. We would rent this cabin again.

We enjoyed staying with you again. This was a repeat visit.

Booking was great as was check in....#19 cabin needs updates like mattresses....parking was ok since we were on the dead end of a street....Overall we will stay with you in the future and recommend you to our friends!!