Karen

Jun 11, 2024

4.0/5.0

Location is great. Pet friendly is a huge plus. Outdoor grill was great. Slight problem, chirping smoke detectors, was handled quickly with new batteries. Lots of towels. Cons: kitchen. Baking sheets were very rusty, only had 3 forks, and they were salad fork size. The addition of a crock pot would be great. Coffee mugs had chips. Kitchen ice maker didn't work but we got ice from upstairs frig. None of these things were huge problems, but the kitchen needs attention. Decks could use a good power washing. We appreciated that there are now steps for the hot tub. Bathroom liner shower curtain fell down and hit hubby in the head. I laughed, so it's ok :) Would we stay again? Absolutely. Mostly because of location and pet friendly. Those are our two biggest amenities we look for! Pretty clean

January

Mar 30, 2024

4.0/5.0

Cabin was clean. Good location. Plenty of towels. Beds were comfortable.

Debbie

Mar 17, 2024

5.0/5.0

We have stayed several times at Eagles Ridge. we have always enjoyed our stay.

Vera

Dec 26, 2023

5.0/5.0

We really enjoyed the cabin. It was clean and had everything we needed. I had a hard time finding the cabin because it was dark and I wasn't familiar with the area. I called and they lead me directly to it. When we got in the cabin the gas logs did not work. I called and reported it and someone was there in 15 minutes. The service was great. The only problem we had was the driveway serves two cabins. The people in the cabin beside us had 3 cars and we had 2. Every time we needed to go somewhere we had to move both of our cars in order to get out. We really did enjoy ourselves and really appreciated the cabin being decorated for Christmas.

Chris

Apr 21, 2023

5.0/5.0

we always stay at eagles ridge and we love it great place.

Larry

Dec 9, 2022

5.0/5.0

Amazing cabin! We will be booking this location again next time we visit. The cabin had a nice layout with plenty of room and wasn't over decorated. Enjoyed the fireplace, hot tub, and game room was nice added touch. Wish it had a modern Keurig for coffee.

Vicky

Nov 27, 2022

5.0/5.0

I have used you before when booking a cabin. We were very pleased

Steven

Aug 28, 2022

4.0/5.0

Had to use 3 different remotes to control the tv in the main room. One for sound, second for changing channel and third for power. There Olson was not enough seating in the main room (picture on web site very deceiving. All in all we had a good time and enjoyed it.

Christa

Aug 18, 2022

5.0/5.0

We had such a good time there! Thank you so much! Could have used one more big bag for our trash and directions on how to turn the hot tub off. But we would love to come again.

Sharon

Aug 7, 2022

5.0/5.0

Cabin was very clean. Beautiful setting. Very close to everything yet very quiet.

Jen

Jul 2, 2022

5.0/5.0

We loved where we stayed and would absolutely stay there again.

William

Jun 18, 2022

4.0/5.0

Great Experience from start to finish! Easy, check in/out. Clean. And Location was awesome! Only one negative thing: the Cabin’s signs (Face plates identifying each cabin (its name and number) are hard to see and find when first locating your rental. After driving through the community, not only the cabin we stayed at, but looking at some others it would be nearly impossible if you arrived after dark to locate your cabin by name/number. maybe some bigger signs on the road through the community with pointing arrows towards each cabin/number would be a great improvement. Like I said, everything else was great!!! Oh , I forgot, the raccoons “opened” the trash can on deck every night! Maybe a better locking can outside would help. Thanks again! Great stay!

Dorothy

May 23, 2022

4.0/5.0

The cabin was in a great location, nice and quiet. The toilet upstairs had flushing issues that should be looked at. Also, it could have used a light near the hot tub, as it was pretty dark at night. Overall a very nice cabin though and we thoroughly enjoyed our time.

Heather

Mar 21, 2022

4.0/5.0

The cabin was clean and had a stock of supplies to start with. The heat and air worked well and we needed both! Loved the hot tub and just the general area. The internet never came up for us during our stay. I did call about it and was told to unplug it and wait and then plug it back in. It never showed as an option for our WIFI. We weren't there a whole lot so I didn't call back and ask someone to fix it. It was just annoying in the evenings when we were there not to have access.

Colbie

Mar 16, 2022

4.0/5.0

Everything was great quality, but upstairs could use more lighting.

Jennifer

Nov 6, 2021

4.0/5.0

The cabin was mostly clean. Dust in corners , behind doors, and between headboards. This did not effect the overall beauty of all the wood. The fireplace was pleasant to break the evening chill. My favorite thing was the hot tub on the porch.

Sherry

Oct 31, 2021

5.0/5.0

We had a great time! Enjoyed the spacious 2br cabin with pool table and hot tub!

Mack

Oct 4, 2021

5.0/5.0

Very good!!!! The ease of check in/out was very much appreciated. I like the text messaging system you use as notifications that cabin was ready. The cabin was spectacular and far exceeded our expectations.

Amy

Aug 19, 2021

5.0/5.0

Very easy process, would have liked to be in a cabin not so close to the neighboring cabin. With our dog he had nowhere close to do his business. My fault for not researching it better

Lisa

May 18, 2021

4.0/5.0

It was very clean. Only thing is the bedroom downstairs has no vet. The thermostat is upstairs so we froze to death down stairs and the people upstairs burnt up. We had big black ants.

Christina

Apr 11, 2021

5.0/5.0

The cabin was great. The check in and out were easy and simple.

Andrea

Mar 29, 2021

4.0/5.0

Responses were timely when I called. The cabin had a few issues but nothing we couldn’t live with.

Tiffany

Dec 14, 2020

5.0/5.0

Our stay was wonderful. The cabin was beautiful and conveniently located. Can’t wait for next year!

Ernest

Dec 12, 2020

5.0/5.0

Everything was wonderful. Will definitely come back. So much to do.

Deborah

Nov 21, 2020

5.0/5.0

We absolutely love staying here, this was our fifth time and we'll definitely be back. I was sad the inside of the cabin wasn't decorated for Christmas like last time.

Darla

Oct 28, 2020

5.0/5.0

Everything was really clean and was stocked well with all the needful essentials! Very good location really close to Pigeon Forge

Dawn

Sep 21, 2020

4.0/5.0

The cabin was very clean which we greatly appreciated. We would definitely stay again. We really enjoyed the space. Things that you should know or things to improve on would be: 1. Poor lighting around hot tub. This made it dangerous to get in or out of the hot tub at night. 2. The burners on the stove are so bent they can not be used. 3. There is some critter living under the roof or within the walls. It can be heard in the upstairs bedroom and was very loud. Possibly a squirrel. 4. The carpet racks are pushing through the carpet on the stairs. After both my husband and I got pricked by tacks in bare feet we made sure to wear shoes going up and down the stairs. 5. Add house number down near the road.

Tina

Sep 12, 2020

5.0/5.0

We had a nice stay. The driveway is a little difficult with parking for 2 cars. Steep and narrow space. FYI. Need to replace lightbulbs in upstairs bathroom and lamps. Overall very nice Cabin

Marsha

Sep 3, 2020

4.0/5.0

You answered all my questions when I called. Thank you.The toilet in downstairs bathroom is leaking from the base. The upstairs tub is not draining properly.

Joy

Aug 16, 2020

5.0/5.0

Our ice maker/freezer wasn’t working properly. Mgt came within hours & completely changed out the refrigerator/freezer. Thank you! Great response time. It’s a beautiful place

Kelly

Aug 11, 2020

4.0/5.0

Cabin address and cabin numbers were different, making it very difficult to find our cabin. Numbers were hidden and not viewable from the street. The internet was also a problem and kept going down and kicking us off.

Paul

Aug 3, 2020

4.0/5.0

Could have used more toilet paper and trash bags other than that it was great

Lisa

Jul 19, 2020

5.0/5.0

Everything was perfect! Nice place for the money!!! Would definitely stay here again. Great location!!!

Tammy

Jul 15, 2020

4.0/5.0

It is definitely a pretty cabin with high ceilings and 3 nice porches. The kids loved the hot tub and it was clean. Improvements could be made in having a much better stocked kitchen. The pans were old and gross, mismatched dishes and glasses, and for sure not a full set. Our family of 6 needed to run the dishwasher after every meal. The coffee maker half worked, the freezer did not freeze, and more basic cooking utensils needed to be provided.

Marcia

Jul 10, 2020

5.0/5.0

Relaxing. Could have used more toilet paper in the main floor bathroom.

Amanda

Jul 2, 2020

5.0/5.0

We loved our cabin. It was perfect for our family and a fantastic location!

Barry

Jun 4, 2020

5.0/5.0

Everything was great! We had a wonderful time! It was so nice to be able to bring our dog along as well. Thank you!

Kindra

May 18, 2020

5.0/5.0

Check-in was easy, booking was easy, maintenance for 2nd shift was fabulous to fix the hot tub for us. Checkout was easy. Cabin was clean. Coffee maker didn’t work and air conditioning was extremely different temps from upstairs to downstairs we could never regulate.

Tina

Mar 9, 2020

4.0/5.0

we had a lovely weekend. we will be using eagle ridge again.

Kelly

Dec 20, 2019

5.0/5.0

Just got home from a week in Pigeon Forge. Loved staying at the Eagle's Ridge Resort in Lockers Mountain, our 2 bedroom cabin. It was very clean and comfortable. The kitchen was stocked with everything we needed to cook with. The beds were comfortable and the fireplace was cozy. Will definitely stay again.

Tawnya

Nov 20, 2019

4.0/5.0

The cabin was very clean and organized. I would recommend having a deck of cards or some board games along with having the pool table.

Kristina

Oct 28, 2019

5.0/5.0

Loved the property! Beautiful decks and views. Really enjoyed our stay.

Rachael

Sep 22, 2019

4.0/5.0

Check-in and check-out process was quick and easy. Also, we had to request to switch our cabin to pet friendly about two weeks before our trip. The folks at ER were very helpful and accommodating. We enjoyed our stay.

Leslie

Aug 19, 2019

4.0/5.0

Great location - clean cabin (esp. for being pet-friendly!). Minor issues - the DVD player in the downstairs front room worked, but did not have a working remote and Maintenance was unable to provide one. Also could not get the grill to work (didn't call Maintenance about this).

Brenda

Jul 25, 2019

4.0/5.0

Always have experienced a homey comfortable stay in your cabins

Rita

Jul 15, 2019

4.0/5.0

Nice staff. Cabin was clean and bigger than expected. Will consider staying with Eagles Ridge again

Earl

Jun 19, 2019

5.0/5.0

Excellent cabin exceed my expectation!! Very clean and service was excellent Can’t wait to stay again. Definitely my go to place.

David

Jun 16, 2019

5.0/5.0

Location is excellent for all activities, including food. Cabins are cozy and private and well cleaned. Enjoyed the evenings sitting on the screened porch and playing games with family, the whole family had a great time.

Mildred

Jun 6, 2019

5.0/5.0

The stuff was great the cabin was great to we had a great time

Martin

Feb 10, 2019

5.0/5.0

Cabin was well stocked and clean. Staff was friendly and helpful.

Jenny

Mar 19, 2017

4.0/5.0

Cabin was great. Convenience to Pigeon Gorge was very convenient. Would like to be a little more isolated. Wifi was not great. Overall good experience.

Patty

Nov 15, 2016

5.0/5.0

Everything was great but I do have a few tips for the cabin 226...tvs need to be updated....32 inch flat-screens are very cheap. Fridge had an odor...box of baking soda would help. Some hangers in closets would be nice. Blind on front door needs to be replaced. Just a few things...but we had a great stay.

ER226 - Locker's Mountain Hideaway

Amenities

Rooms