Paula

Sep 20, 2024

5.0/5.0

Every was great The place was great. Very comfortable. And in a good way location.

Carl

Aug 26, 2024

5.0/5.0

Everything for reservation to check-out was very simple, that was nice. The cabin was clean and ready for us when we got there on Friday. The only thing that needs fixing is......the refrigerator was not producing ice, we had to buy a bag. I should have called in, but I didn't. We made due just fine. But I did want to let you know for the future guests. We loved our stay. My wife and I adopted six kids about 6 years ago and we were in our mid 50's. This is the first time the two of us have gotten away for a weekend since we adopted. It was so nice and relaxing. We will definitely return and recommend to others.

Rachel or chad

Jun 20, 2023

5.0/5.0

Absolutely amazing stay & staff extra helpful - will be staying again soon

Marissa

Jun 4, 2023

4.0/5.0

Y'all did an amazing job and we loved our stay.

Thalia

Apr 10, 2023

4.0/5.0

Very nice cabin. Good location & close to attractions. Easy check in/out! Staff called to see if we needed anything following day of check-in. Jacuzzi and Hot tub were great!

Judy

Apr 5, 2023

5.0/5.0

Cabin was great. Well stocked, clean, convenient to Parkway, Checking and checkout was easy When we left a message, quick recall.

Jessica

Mar 27, 2023

5.0/5.0

Amazing cabins were beautiful and this our second time well first time for our kids

Erica

Mar 21, 2023

5.0/5.0

We love the privacy at the cabin and of the location. Very clean and easy to access.

Daniel

Oct 11, 2022

5.0/5.0

We loved our cabin and the community! So cozy! The gaming station was not working and the ceiling fan in the living area was VERY squeaky and somewhat disturbed sleep. Other than that, everything was perfect! The hot tub gets a full 10!!

Sandra

Aug 6, 2022

5.0/5.0

The office staff was awesome. They contacted me several times to make sure everything was good.

Laura

Aug 3, 2022

4.0/5.0

Very prompt response when we reported a leak. That was impressive! We selected our cabin because of the arcade, but it didn’t work. (Shuts itself off and controller doesn’t fully work.) That was disappointing. We did like the layout and general cleanliness of the cabin.

Justin

Aug 1, 2022

5.0/5.0

Excellent it was a nice place quite an enjoyable! Or cabin had everything we needed the screen back porch was very nice to have with kids!

Lori

Jul 18, 2022

5.0/5.0

We liked the ease of booking, checking in, and departing all online. This cabin was fairly close to town so we didn’t have to drive way out of the way.

Ricky

Apr 15, 2022

4.0/5.0

Great location and easy check-in/check-out process. We enjoyed our cabin but the arcade game and dart board did not work, and those were part of the reason we picked that cabin. Hot tub was great, kitchen was well equipped, and plenty of towels and linens.

Christopher

Mar 24, 2022

5.0/5.0

Clean, quiet, roomy, fun game lounge, easy to get to.

Rancine

Mar 7, 2022

5.0/5.0

The Cabin was very nice. We enjoyed the hot tub And fireplace

Shareona

Dec 27, 2021

5.0/5.0

Great cabin! Great location! Thermostat went out and it was replaced quickly. Game room games were not working, but it was a good location for the boys. Overall, nice cabin!

Patrick

Dec 6, 2021

5.0/5.0

Great cabin!! Very clean!! Would highly recommend!! Great location also!

Alexander

Nov 8, 2021

5.0/5.0

Very easy steps to check in and out. Also, called and made sure everything was going great! Great time!

James

Nov 4, 2021

5.0/5.0

Clean and nice. We had a plumbing problem and it was fixed promptly.

Theresa

Oct 27, 2021

5.0/5.0

We loved our stay. Beautiful cabin in the resort. Very clean, roomy, and close to Pigeon Forge.

Tony

Oct 24, 2021

4.0/5.0

Cabin was comfortable but TV above fireplace needs to be on an angle plate that points down toward couch. Everyone we dealt with was very pleasant

Joel

Aug 30, 2021

4.0/5.0

Cabin was very clean and had just about everything we needed.

Michelle

Aug 4, 2021

4.0/5.0

When leaving a message someone was at the unit within the hour.

Heather

Aug 1, 2021

5.0/5.0

Great location. Clean facility. Few flaws to the furniture. Bring your own coffee!

Larry

May 21, 2021

5.0/5.0

Working with the office staff was wonderful, they checked on us and made the check in and out process extremely easy. The cabin was perfect for our group. There was a couple of items that needed attention and the staff appreciated us making them aware (just small maintenance items). Perfect location as well.

Jody

Apr 18, 2021

5.0/5.0

Great 👍 no major complaints. The grill and fireplace didn't work

Keith

Jan 10, 2021

4.0/5.0

Everyone did very good job helping us very nice and pleasant .

Maegan

Dec 26, 2020

5.0/5.0

We had a wonderful experience! Best Christmas ever! Truly was the “best of times”

Krista

Oct 18, 2020

4.0/5.0

Very clean, nice accommodations. We enjoyed the cabin. The game room was a nice addition.

Dallas

Oct 13, 2020

5.0/5.0

The cabin was clean, comfortable, and quiet. We really enjoyed the quiet after staying along the strip.

Jessica

May 18, 2020

5.0/5.0

It was amazing great place to stay well cleaned and keep up love it will be staying there again soon thank u

Denisa

Aug 26, 2019

5.0/5.0

Easy to get in an out of the cabin. Close to the main attractions.

Shonda

Aug 6, 2019

5.0/5.0

Wonderful customer service during check in and no wait times. Very clean cabin and quiet during our stay.

Andrea

Aug 3, 2019

5.0/5.0

The cabin was beautiful and very clean. We had to call maintenance about the hot tub and maintenance arrived within minutes.

Rachel

Jul 24, 2019

5.0/5.0

Our children were more than excited to stay here. My husband and I were pleased with everything as well. Nothing lacking. It’s more of a neighborhood feel than it is a secluded cabin, but that is what you get for being so close to the action. Still very charming and no loud neighbors to complain of.

Warren

Jun 15, 2019

4.0/5.0

Felt like home, no WiFi and poor regular service was a problem.

Judy

May 27, 2019

5.0/5.0

it was Awesome. Y’all made us feel at home. It was very nice and clean.

Jennifer

May 3, 2019

5.0/5.0

It was excellent, cozy, comfy, and clean. Very quiet as well.

Nicholus

Apr 1, 2019

5.0/5.0

Property managers are the best in Gatlinburg....friendly, fast, and down right southern. RTR

Charles

Mar 16, 2019

5.0/5.0

We didn't have any problems on our stay. The check in was easy and cabin was clean and very easy to get to.

Angelec

Mar 11, 2019

5.0/5.0

I love this cabin! We will stay here again!!! Very nice place with everything you'd need.

Leticia

Feb 25, 2019

5.0/5.0

WE HAD AN AWSOME STAY THEY CABINS ARE BEAUTIFUL AND CELAN.

Shawn

Dec 24, 2018

5.0/5.0

Checking in/out was a breeze staff was polite professional and knowledgeable now the Cabin, it’s a great overall experience other cabins are around 500 feet or less but with saying that so folks are not worth having there at 2o’clock in the morning you should not see or hear half naked folks hooping and hollering but folks have a different way of making a good time the 302 was a good cabin well stocked for our stay the game room came complete with footon tv was fuzzy but still watchable the dart board had a broken scoreboard but my 10 year old isn’t keeping score but the arcade system was great filled with classic retro gaming the layout of the cabin was indeed efficient and maintained but it is a great rental and if folks are in understanding of that a rental is only as good as how it’s treated but with my personal experience I will be happy to come back

Rose

Jul 15, 2018

5.0/5.0

Everything was great! Kids enjoyed it as well. The only thing I booked months back and there was a promo code for stay 4nights get 5th night free I put the code in and it didnt except it so I called the lady told me they dont do any specials for July because the holiday. In the meantime I kept getting emails to book even in July for this offer.

Kaye

Apr 3, 2017

5.0/5.0

As always, our stay was great and love staying at Eagle Ridge!!!

Greg

Apr 1, 2017

5.0/5.0

Excellent. No troubles. Very clean cabin. Nice maintenance employees. Fun.

Kaye

Dec 4, 2016

5.0/5.0

Service is always awesome. We almost didn't come with all the devastation and cancelled our reservations but when we saw the news and the community was telling the news for people to come- we called back and,Adam was Johnny on the spot and found us another cabin.

ER302 - Best of Times

Amenities

Rooms