ER36 - Cozy Creekside

Our cabin was clean and cozy. Not too hard to find and relatively close to all the "action".

We have rented from yall numerous times from 2 bedroom and this time one bedroom. Always have had a pleasant experience. This time had a little trouble with washing machine but could have been just operator. Wasn't going to rinse cycle and had set on cold when finally got it to do rinse water temp was hot instead of cold. Some mini blinds did have broken slats and could be updated but still had privacy. Friends who are from Athens Tn stopped by for just a visit after meeting us for dinner and they talked about how nice the cabin was and ask about rental price due to they rent cabins pretty often and was very impressed with cost so next time they rent they will probably check with you for rental and was impressed it had washer and dryer. So hopefully we passed on good words for you.

Everything was great with the cabin. The hot tub jets were not all working very well. We had great access to the pool area.

Very clean and comfortable. It was a really pleasant Stay

You made it so easy for a wonderful stay for our 53rd anniversary0

Was a little disappointed it was not a king bed

Full disclosure: I, as the owner of ER 36, hosted 3 other HS girlfriends for the wknd at our cabin. We had a lovely stay & I believe they all enjoyed it very much. I was disappointed to not find a pkg of linens available for the sofa mattress, as we did need to use it. I called the office and it was delivered the next day. Unfortunately, my only other concern was the appearance of a large black ant on the kitchen tile not once, but two days over the wknd. Since we pay for pest control every month, this was concerning.

We enjoy staying at ER36. This was our honeymoon cabin and have stayed two additional times afterwards.

The cabin was great and location was perfect! Couldn’t get the tv in the living room to work nor the washer

All was good but needs blinds replaced at both doors

Very friendly staff checked on us see how our cabin was .

We enjoyed the loft and the hot tub. We also loved the swing. We thought the cabin was adorable and romanctic.!!!

I felt safe. I was a lone traveler wanting to be within hollering distance of help but left alone & that’s what I got. The back porch is perfect for swinging & the hot tub was just right. Had all the the basics for cooking, towels, etc. Thank you for that…it made it easier to hibernate. And Publix is a half mile away!

The cabin was very comfortable. I was surprised, however, to find there was no hair dryer. Some of the dishes that were put into the cabinet were still dirty (they looked like they’d been run through the dishwasher but hadn’t come fully clean). The check in/check out process was extremely easy. It was the perfect place for my husband and me to spend a few days away. Very affordable!

The cabin was very quaint, cozy and clean upon arrival. We would definitely stay here again

The check-in process went very smoothly I was very pleased I enjoyed the hot tub on the back porch and accommodations worked out very well

Wee just have n excellent week , everything was great .

We made last minute plans to go to the mountains and just called Eagle's Ridge Resort literally on our way there to see if there were any 1 bedroom cabins. It was a bit pricy but we were able to make the reservation, get into the cabin within a few hours and was able to the see the beautiful foliage.

Loved the early checkin. Thank you very much We needed a few more washcloths though. 2 people for 3 nights should’ve equaled 6. Luckily I brought 2 of my own.

Everything was really nice, clean, and in order. The location was very easy to find. The ladies at the front office were very friendly and helpful. We had NO problems with anything.

Very clean and very quiet. Furniture layout was not the best.

Contactless Check-in was very smooth and easy. Responsiveness to questions were quick and helpful. Thanks you for the accommodation. My wife and I were very satisfied with our experience.

Everything was nice and clean, But wish we had more towels and wash cloths.

I love Eagles Ridge Resort, however, I didn’t like the fact that my cabin wasn’t ready for the 4pm check in. The fine print on the rental agreement states checkin is anytime after 4pm and the agent isn’t responsible for exact cabin availability. This is frustrating when you drive 5 hours and you can’t get into your cabin. 4pm is such a late check in, I believe the housekeeping staff hired to clean these properties should be held to a standard that allows access to the cabin no later than 4pm. Your customer is held to a standard to vacate the cabin at 11am. This anytime after 4pm checkin time is unacceptable and should be evaluated for your future customers. Hiring more staff to clean the properties between 11am and 4pm would be beneficial for those trying to access their rental property that they have paid for. Thank you.

The Cabin was wonderful and everything was better than expected.

Me and my wife spent two days at this cabin and had a great experience! They had everything we needed to feel like home!

Attentive staff with concerns with my stay. Overall cleaniness of cabin.

Friendly alarm cock came to visit everyday, and loved French fries! We named him chicken Joe, but in all seriousness the cabin was amazing and the staff was quick to answer service calls. We will be staying again the next time we are in town.

Awesome customer service. Bigger showers and king size suite as promised. But overall we enjoyed our stay

GREAT CABINS! Stayed in 2 different cabins over summer vacation. Great, helpful staff. Will be back for any trip to Pigeon Forge.

We were booked to the wrong cabin. Overall good stay.

The cabin was amazing! It was super clean. We needed assistance one day with a tv and someone was there within minutes to fix it. I loved the feeling of being secluded yet you could still be in pigeon forge in minutes.

The cabin is very nice and has a welcoming feeling. We truly loved it. One thing I would suggest is fixing the washer, the cycle indicator is way off.

Wonderful place, very clean, perfect location really convenient because is near to every where

The cabin was immaculate with the exception of not being able to get the fireplace to work (not a big deal) the stay was just about perfect.

Very friendly and informative women at the front desk. We found the cabin clean and with all the amenities we needed for a delightful weekend.

We loved everything! I wish there was a chair in the living room in addition to the couch, but everything else was perfect! Also, I loved how admin from office called to check on us our 1st day!

Nice cabin but def not enough towels for us we had to wash them several times

Nice unit but would have been nice to have internet access!

wife turned on fireplace and hornets came out, I got stung. but things happen. No ones fault.

Nice room, clean, everything was as expected. Great location to the Parkway.

excellent place to stay would recommend it to anyone. The office staff is so helpful and they treat you like family again thanx guys and god bless...

Good accommodations but needed WiFi. We loved the cabin’s location and the scenery.

Cabin very nice and clean Felt like home had everything we needed

It was a great cabin to stay in. The only negative was the bathrooms were very small.

Cabin was clean, everything we needing was there. Nice setting every quit and peaceful.

Cabin was very reasonable. Very clean. Staff was very nice. Nice enclave of cabins, it was very quiet there.