ERN807 - Black Beary Ridge

Bath. Tubs need bars in tbe tub for safety and handicap

The cabin was very nice. The eyes on the stove were not plugged in when we arrived and one of the eyes never worked. We had to make 2 other service calls for repairs . The staff sent someone out promptly and the repairs were taken care of. The staff were very nice.

Had trouble getting into the cabin. Our code didn’t work. Called the office, was issued a new code that got us into the cabin. We called to see if trash could be picked up. They did that while we were gone. We had an alert in the key pad that the battery was running out. They sent someone out to replace within 30 minutes. Great service from the company. We had no complaints. Will stay again.

This is our 4th visit with you and we have been completely happy each time. We love the convenience and love the cabins.

we 12 seniors ,we all had a wonderful time will return maybe next year. we will need a bigger cabin maybe 8 bedrooms . only thing we did not have enough dinning table chairs.

Easy check in and out. Loved the views from the cabin and outside decks. Lots of places for family to visit with each other. Everyone loved it.

Overall we had an awesome time staying at this cabin! We typically rent a cabin higher up in the mountains though it was nice being able to have a short trip to get into town!

Overall it was a great experience during our stay there

Very pleased with accommodation, clean lots of cooking pots. Jets didn't work in hot tubs. Had problem with Wi-Fi, called and was there in a few minutes. Would stay again

The staff, especially Adam was amazing to work with! Thanks for always working with ESA

Wonderful. Staff called and ask if everything was ok. Also I needed linens and with in the hour they were there.

Have been with you many times. Never been disappointed. We will stay again.

Very well taken care of property and responded when u called

Cabin was clean, spacious, and very accommodating to our large party. Loved the amount of rooms and bathrooms! Only thing is the air didn’t work and it was quite warm during our stay.

One large burner on stove did not work. Well equipped kitchen though

Love cabin. We had our family Christmas here. Everyone enjoyed the cabin.

The cabin was perfect! We all had a great time!

Great communication, friendly service, clean facility. Loved the cabin's location.

Need a new stove. Everything else was great!! Very nice cabin

we had an awesome stay. the cabin is great . the only thing we didn't feel comfortable with was the garbage can no bear protection. Other than that no complaints

Everything was great. Cabin is beautiful. Only problem was the kitchen stove doesn't work properly. Fully enjoyed our stay

We love this cabin and will be back with eagles ridge

Check in and out we’re very easy! Place was cozy and fun! Had a great time!

Our experience was great! We really enjoyed ourselves! The cabin was awesome!

I have always liked staying at ER. Some of the tile in the kitchen was coming up. There needs to be more garbage cans or bigger cans on the outside of the cabin.

Fast response to phone calls. Very pleasant staff. Cabin very accessible to our Conference meetings. Clean, hot water. Good gas grill.

Loved it it was very nice the pictures doesn't show how beautiful it is

The cabin was exactly what we needed for our trip.

Everything was great- our only issue was there is only 1 garbage can outside for trash and it wasn't bear proof-we had a bear visit us Saturday night who enjoyed all the garbage we had in the can. Otherwise this cabin was great!

Very good stay will choose again all my friends love it too

We really enjoyed our stay and the location of the cabin. The only negatives are that the porch did not have a screen as described and a mixing bowl was dirty. I just cleaned the bowl and we had to make sure no children were on the unscreened porch without an adult. All in all though it was a great trip and the house was big enough to accomadate all of us. I was glad I brought wash clothes from home, otherwise we would have run out before we could wash more. Will definitely consider renting it again.

The process of reserving was very easy and smooth. Once we arrived at the cabin, we noticed the following - the floors were very dirty, the children were walking around in their socks and they were black. Some maintenance items were needed - a couple of the toilet seats were loose, the stove burners were not flat, corner cabinet in the kitchen did not close, tile broken in kitchen, the outside trash can was not large enough to hold a week's worth of trash and the animals were getting into it. Thank you

Cabin was wonderful, my only recommendation is for a cabin of that size; need more than one trash can, we had to leave 4 bags on the porch uncovered, need 2 or 3 of those cans unless someone comes to empty; lastly, there were lots of arm bands on the counter, no one told us what for, was there a pool we, missed?

Our cabin was clean and everyone was very helpful and nice.

Great place for all of the ladies to get together. Easy parking. easy to get into the house.

You did great thank you we will recommend .We have great moments

Everyone was so nice and helpful. The cabin was beautiful.

Completely satisfied with our stay. Christmas decorations were fabulous. Great

This was an excellent experience. The cabin was clean, spacious, and had all the amenities we needed for our family stay. My family had a great time and we would definitely come back.

From the time we made our reservation until we departed the entire staff did a super job.

It does need some light bulbs replaced. Wonderful trip ❣️

It was very nice, the stove and oven does need upgrading. All beds need new mattresses, other than that place was great.

excellent, thank you, we loved the house and area. It Would have been nice to have a lager refrig. But other wise excellent . I've given info to two of my friends regarding house. only negative condition lower lever room left side sick very slow drainage.

Having rented cabins from numerous other rental companies over the last ten years, Eagles Ridge was, by far, the most accommodating company to work with. We had families coming in from different areas and Eagles Ridge (unlike other companies) immediately allowed the first family to arrive the ability to check-in (with the confirmation #, of course) and did not make them wait hours unti the rest of the families arrived. In addition, their maintenance people always came in a reasonable amount of time when called (for trash pick-up, internet connectivity issue, tv remote batteries, etc). Fanstasic customer service!

Excellent but could not get the doors to lock. I think it is it would be a great idea the customers new before they left the office when possible. But most of all it was perfect

It was a nice cabin. We especially liked having king beds in almost every room. The only disappointments were that there were no rockers on the side of the house with a view. We ended up sitting in rocking chairs facing our cars—not as nice-lol. Also, the hot tub jets hardly worked at all. Overall, it was a nice cabin though and very clean (one reason why we like Eaglesridge). We will return!

It was great!!! About our 20th time staying with you!

Check in was quick and friendly, we called for trash pickup and you were so quick to pickup. Awesome all around.

the cabin was very nice. The location was perfect. We couldn't get the wifi to work and it was fixed within an hour!!!

Great experience! We have stayed here the last 8 years and already booked next years trip!