ER215 - Red Bird Haven

Due to a busted water heater in the large cabin we were supposed to stay in, your crew had to change our accommodations at the last minute on a weekend that there was a large convention in the area and all the large cabins were booked. Adam graciously searched and found two smaller cabins that were very close together and that would still have a large enough open area for all 4 generations to be able to spend time and bond together while we made new relationships (3 new/1 pending adoptions in one family and a newborn in another) and memories to last us forever. We have stayed with your company many times in the past, and employees like Adam and the excellent customer service and quality cabins are the reason.

We enjoyed the cozy cabin we stayed in (ER215). The minor issue we experienced with thermostat was taken care of quickly. And Cathy at customer service was super helpful and friendly.

Great. Cabin is outdated and needs brought up from the 1980's. We still enjoyed our time in the cabin.

The cabin was nice, with exception of master bath. No lighting in shower.

The staff was very helpful. Went above no beyond. The cabin was a little dated and needs some updates but over all was fine

Our cabin was very nice, close to everything but still enough out that we had peace and quiet. We really enjoyed our stay!

Cabin was nice. We had a great time and enjoyed the hot tub.

Excellent for the family vacation, cabin very comfortable for our family of seven. Response of staff to correct minor problem with internet access was excellent. Highly recommend.

Cabin was super cozy, neat and very clean. Our first visit and we were very happy. We loved the environment and overall felt it was a great place to stay, much better than a hotel. Our kids didn’t want to go out but just wanted to hang in the cabin. We were extremely impressed and can’t wait to come back again in the future!

Everything was great and clean. Only suggestion, upstairs master bath needs additional lighting in the shower.

The cabin exceeded our expectations...decorations put this cabin over the top! We really enjoyed spending time with our family and plan on booking another cabin soon.

Eagle Ridge Resort was a wonderful host. the cabins were in good working order.

Response time to the hot tub needing water was excellent

Gps found the cabin without issue. Easy check-in process and door code entry. House was clean and comfortable, we loved the hot tub, great little fireplace. It was a perfect weekend getaway for our anniversary.

We are a return customer every year for the last seven years you could not do any better than how are you doing now your professional staff and your courtesy to the patrons is above the top thank you so much

Simple and easy process to reserve cabin, check in and then check out. Totally contactless, but in some ways we wish we would've seen someone.

Easy check in and well furnished. The hot tub lights weren’t working but we still enjoyed it.

Great job mattress in master bedroom needed to be updated. Really was uncomfortable

We have stayed with Eagles Ridge twice now. The cabins are extremely nice and clean. Will definitely be back!

Everything was great. It took a long time for the hot tub to heat up and I wish the ice maker worked, but other than that it was great.

we loved our stay! we were very pleased with our cabin. it was clean, cozy, and exactly what i was hoping for! I especially loved the fireplace, my husband and kids enjoyed the hot tub, and the huge jacuzzi in the master bedroom was the cherry on top! the staff at check in were very kind and even called the next day to make sure we were satisfied with everything. on a side note, i was thrilled to find that laundry detergent was provided so i didn't have to go home with a bunch of dirty laundry! we will definitely stay here again and would highly recommend them!

Eagles Ridge Resort was great (Michelle). Maintenance guys were great 👍

Everything was nice. Cabin was clean and neat. No troubles at all.

The cabin was great and everyone I talked with was very helpful and friendly. I wish there had been some instructions on the hot tube. The blender in our cabin did not work either. Would definitely consider staying with Eagle Ridge again. We liked the location in regards to everything else. Also a booklet of area attractions would have been nice. We also liked having the discount card. Thanks for a great week.