ER69 - Rachel's Tree House

All was handled very well and very close to the major festivities & shops

Overall our stay was very good, our only major complaint is that the provided bed is very uncomfortable. We both had a very hard time sleeping on it for the week as it slants toward the middle and we kept waking up squished in the middle multiple times a night. The only other thing was that the hot water heater wasn't quite hot enough to draw a hot bath in the large tub, even if we only used hot water to fill it, it was just warm by the time it was to a good depth for two adults. This could be solved by turning up the operating temperature slightly so that cold water could also be used to fill the very large Jacuzzi tub.

Loved the check in and check out online. They called our first day there to make sure everything was good!

The stay was overall great! I would however suggest maybe looking into the A/C situation as we were freezing at a “normal” temperature (70ish) and comfortable with the temperature set at 80.

Easy check in and out process. We have always been happy with the cabins.

Overall, excellent. Cute, convenient, comfortable. Only 2 negatives. 1. Cobwebs in ceiling rafters, which are very high, so I understand 2. The carpet is old and faded, but clean and in good repair. The sign for the house at the road is angled away from oncoming traffic and slightly hidden by the fence post. Everything else was excellent. I was very happy with my stay.

Rachel’s Treehouse was perfect for our long weekend! Would definitely stay again!

A cozy place to stay Very quiet Nice porch and hot tub

Thank you for wonderful weekend. We enjoyed pretty and comfortable home.

The only negative thing was the jacuzzi in our cabin didn't work (the jets wouldn't come on)

From the time we arrived at the cabin we were blown away. It was so gorgeous and cute. We loved the hot tub and juccuzz and the fire place. The whole tree house theme was amazing. Was very clean inside and out. Very quite neighbors and neighborhood.

Excellent, absolutely the best! Thank you so much. Will definitely book from again.

Very nice cabin for 2 very clean and comfortable- would recommend this cabin.

Very clean,romantic cabin and the tree was really cool and the people were very helpful at the office.

We loved our Stay at Rachel's Treehouse. It was quiet,Cozy, and very clean.

Was a great experience Rachel's treehouse was even better in person!

Bed was SO firm , I asked for a mattress topper and they provided one !!

Could not get the wifi to work. Called on Saturday, no return call. We did not check out until Monday.

Very nice, not as private as we thought. Very close to everything!! Would definitely come back.

While we did enjoy our stay, it should be noted: -The jacuzzi was out of order -We could see a bit of dirt and stains left behind -A critter got in through the chimney

Kitchen has no heat. Toaster only cooked one side of bread. Mold in hot tub jets. No light at top of stairs when first coming in. Very unique and quaint decor. Cabin just need a good cleaning

everything was excellent from the cabin to cleanliness to customer service. we loved everything about our stay!

Everything was great, we enjoyed our stay In pigeon forge and the cabin Itself.

Rachel's tree house was rustic & charming. Very clean. Good location

The cabin was great, I like that we were checked on during our stay. I did not like that I asked how well equipped the cabin was prior to our trip (so that I knew what utensils to pack) and I never received a response. When we got there, I found the cabin had everything we could need, and I had packed my kitchen for no reason.

The communication was excellent through email. Checkin/checkout information as well as directions. I spoke to a gentleman on the phone Thursday evening who assisted me with finding my cabin. I started getting a little anxious because it was close to getting dark and I didn’t want to be searching for my cabin when I couldn’t see as well. I didn’t get his name but it was around 6:30. I was overwhelmed and told him I felt like crying but he was so nice and helpful and helped me find the location of my cabin. I appreciate his patience and calmness in his voice while helping me!

The cabin was beautiful and pretty comfortable, the main issues we had was no kind of access to wifi or any other way to the internet, which made it impossible to get directions to places and the water for the bath tub and hot tub wasn't warm/hot enough

We enjoyed the stay but I have some comments. 1. The cabin is quaint and unique but older and the age shows. 2. The water pump/faucet in the kitchen drips. 3. The light fixture over the sink in the upstairs bathroom has a socket that appears to have a short in the wiring. 4. The light fixture over the bed also has a socket that doesn't work. 5. I called maintenance and someone came out and replaced the bulbs but this still didn't eliminate the problem.

Can't say enough good things about this cabin! It's beautiful, quiet, and great location. We noticed when we arrived that the hot tub was not working correctly, the owner had it fixed in less than 24 hours. We'd love to go back.

Super cute little cabin perfect for two people to stay.

Everything was nice the only complaint I had was the day of check in I had to reach out to them instead of them reaching me.

Very clean and nice place for 2 people. Enjoyed our stay and looking forward to another stay in the future.

The lady who took care of our cabin was very attentive to our needs and pleasant to deal with

You did very good ...if we had a problem you responded very quickly....were very nice to accommodate us ....

The cabin was clean and cozy! It was the perfect romantic getaway! This isn’t a complaint but just so you know there are carpenter bees burrowing in the ceiling rafters on the porch. You’ll want to spray for this so they don’t destroy your beams.

We had a couple issues, the door code was wrong and the hot tub stopped heating, but both problems were dealt with promptly and all was well !

Have stayed at eagles ridge, last 2 times we came you were all booked up. This time we were able to stay with you. Eagles ridge is the best! Easy check in, clean, so helpful, & easy to get to cabins!

Everything went smoothly. Enjoyed our stay. Fast service and much more.

The cabin was beyond expectations I loved it and definitely will be back for many years to come!

Clean and affordable conveniently located not to far out of town.

WE LOVD OUR STAY AND WOULD RECCOMMEND YOU TO FRIENDS AND FAMILY. iT WAS A BEAUTIFUL CABIN WE ENJYED SO MUCH. only COMPLAINT WAS THE DUST PILE UP BEHIND THE BED, TERRIBLE BUT BEARABLE. oNE BIG SPIDER BUT IT WAS NORMAL. wE LOVED EVERYTHING AND HOPE TO STAY AGAIN. tEN THUMBS UP ON A WONDERFULLY UNIQUE CABIN AND MEMORABLE EXPERIENCE. lOVED THE BATHTUB IN THE ROOM,

This was the most beautiful cabin we had ever stayed in. Absolutely amazing!!! Very clean and awesome decor!!!

Loved staying in the unique cabin we rented. The only problem I had was the week went to fast.

When we arrived the cabin was very clean and the hot tub was hot..The cabin had everything we needed for a great time.

I appreciate that the staff was friendly and informative of weather conditions in the area. They made us feel welcome to share concerns or needs.

Our stay was very enjoyable. We really like Rachel's Treehouse. It was a very unique and quaint cabin.

Great. We loved the cabin. Reservations were easy and any questions we had were promptly and professionally answered.

Check in and check out process was seamless. Had to replace lightbulbs so we could see upon arrival

It was amazing. The cabin was perfect. Everything about it. Loved it!