Lynn

May 6, 2025

5.0/5.0

Reservation process, check in and out processes were very easy. Cabin was in a great location, easy to find and very clean. Staff was very polite and helpful when adding an extra day to our stay.

Dale

Apr 23, 2025

5.0/5.0

I was treated respectfully, friendly, cheerfully, and with an openness from all Eagle Ridge Resort staff that I had interacted with. I especially would like to express my appreciation and thanks to the sweet lady, who is in charge of the resort maintenance, for completing the "after hours" late check-in for me. Then, she offered to show me the way to my cabin. I am glad I accepted her offer. The local streets can be confusing and intimidating with the twists, turns, up and downs we had to take driving to cabin 57. Upon arrival to my cabin, she made sure I was happy and expressed that if I needed any further assistance, to call the office phone to reach her. The cabin was GREAT. Beautiful, clean, enclosed rear deck with a BBQ grill and hot tub, and a jacuzzi in the bed room. I was impressed and pleased. I enjoyed my stay in cabin 57 at the Eagles Ridge Resort.

Jeff

Sep 16, 2024

5.0/5.0

The cabin met our expectations. Location was very good. Would definitely recommend and stay again. Enjoyed the stay.

Jessica

Sep 9, 2024

5.0/5.0

Our weekend getaway was very nice and peaceful. We really enjoyed our cabin. The staff was very courteous and helpful.

Laura

Aug 10, 2024

5.0/5.0

Our stay at Eagles Ridge and our Bear Haven cabin was great!

Donnie

Jun 27, 2024

5.0/5.0

The cabin was great and everything was nice. Easy and private location.

Chris

Jun 22, 2024

4.0/5.0

We enjoyed our stay with you all, the only suggestion we have is the trash was not secured on the front porch. Somthing kept getting in it. It was never picked up during our stay.

Karen

Jun 15, 2024

5.0/5.0

Clean and in a very quiet area! We enjoyed our stay!

Alice

May 6, 2024

5.0/5.0

Everything was perfect. We enjoyed it very much. Thank you.

Kenneth

Apr 11, 2024

5.0/5.0

Our cabin was Great. Needed a little update on the decor and window blinds. It was the perfect getaway!!

Holli

Mar 30, 2024

5.0/5.0

We decided to elope and stayed with Eagle Ridge while in Tennessee. We absolutely loved everything about our stay! Location was amazing and peaceful, cabin was gorgeous and perfect for our little family of 3. We can't wait to come back!

Paul

Mar 27, 2024

4.0/5.0

Nice cozy cabin, with just the right amount of amenities.

Amanda

Feb 25, 2024

5.0/5.0

The property was beautiful and there were no issues at all. I asked how to turn on the heat, and while we were out, with our permission, Mitchel went in and made notes leading me exactly where I needed to look to do so. It was very helpful, and I appreciated the excellent customer service greatly.

Tom

Feb 5, 2024

4.0/5.0

Easy checkin and out, clean comfortable cabin, great location near shopping and entertainment

Richard

Dec 11, 2023

5.0/5.0

Check-in was quick and easy, the cabin was AMAZING! Everything we needed and more was provided. We would live in that cabin year round if we could! Check out was easy also. We received a couple of calls just to check and see if we needed anything. What an great place with caring people. Thank you so much. ❤️❤️

Rick

Jul 6, 2023

5.0/5.0

I've been staying with Eagles Ridge for years always have a great time always very nice never had a problem. Always clean

Donnie

May 19, 2023

5.0/5.0

Your staff was very helpful and friendly. Your cabins are maintained very nicely and they are easy to find and very accessible. We ALWAYS look forward to staying at Eagles Ridge and look forward to visiting with you again in September.

Andrew

Apr 8, 2023

5.0/5.0

Everything is always clean and no extra hidden fees or anything like that I’ve stayed there multiple times and will stay there again my next trip

Justin

Mar 17, 2023

5.0/5.0

The cabin was nice and clean you did a really good job

Sylvan

Sep 24, 2022

5.0/5.0

Enjoyed it ! Would've appreciated a small dish drainer & kitchen hand towel. Was Pleased with the amount of bath towels & wash clothes !

Patricia

Sep 21, 2022

5.0/5.0

The customer service was great and the cabin was clean and well maintained.

Patsie

Aug 29, 2022

5.0/5.0

The cabin was just what we needed. So quiet and restful.

Brandon

Jul 26, 2022

4.0/5.0

The cabin was much better than expected! My wife and I were very happy with everything! The only issue we had was ants in the kitchen.

Greg

Jun 28, 2022

4.0/5.0

Loved our lodging only issue was ants. There were ants on the floor and in the bathroom.

Carlee

Jun 4, 2022

5.0/5.0

Very clean and nice cabin. Love the hot tub and location.

Mark & becky

Apr 25, 2022

4.0/5.0

Check in was easy. It was nice the first morning that the office checked with us. A draw back was not knowing the check in process until the day of arrival. I would have liked to know what to expect for the arrival and check in process earlier in the planning.

John & nicole

Apr 2, 2022

5.0/5.0

The cabin was clean, cozy, well decorated and the location was peaceful. You could sit on the front porch swing or rocking chair and enjoy your morning cup of coffee while listening to the birds.

Jan

Feb 6, 2022

4.0/5.0

Everything was as described and matched pictures. Clean and easy to find.

Ray

Dec 27, 2021

4.0/5.0

All great except no hot water last 2 days not sure what was going on there but overall great experience thank you for the hospitality we will be returning to ER-57 on next vacation

Roger

Dec 8, 2021

5.0/5.0

This getaway was a memorable experience, my wife and I needed this short but very relaxing getaway.

Paul

Oct 8, 2021

5.0/5.0

We love the location. Very quiet and restful. We had everything we needed and was close to everything.

Sandy

Aug 7, 2021

4.0/5.0

Bathroom needs better lighting & fan is very noisy. Otherwise everything was great

Christie

Jun 25, 2021

5.0/5.0

Very clean and relaxing. Felt very at home and comfortable.

Jennifer

Jun 5, 2021

4.0/5.0

Loved our stay very clean cabin. Only problem was the remote for the living room didn’t work except to turn it on and volume.

Shannon

May 23, 2021

5.0/5.0

Absolutely wonderful bed was a little uncomfortable had great time

Donald

Apr 22, 2021

5.0/5.0

The cabin was nice and clean. I appreciate seeing 2 Bibles open on the tables in the living and bedroom area and also as a Veteran, I appreciate the U.S. flag flying on the front porch. We will be back as soon as possible. Thanks, we had a nice time.

Brim

Apr 12, 2021

4.0/5.0

Ok, the garbage can outside was practically full when we got there. Left little room to empty our own trash. Also, the shower handle/temp gauge was hard to operate and get the temp needed. I was very happy that we were away from the strip, it was way too busy! There was one night we were woke up by a lot of arguing outside.

Sandra

Apr 4, 2021

5.0/5.0

Our cabin was beautiful and had everything we needed for a perfect stay. The only down fall was the construction behind it but thankfully there was a small creek and trees behind us to muffle most of the noise. Overall a great trip

Tyler

Jan 10, 2021

5.0/5.0

With Covid regulations, Eagles Ridge did a fantastic job with the contact-less check in and check out. The cabin was very well kept, and we had a wonderful stay!

Carlos

Dec 26, 2020

5.0/5.0

The only thing bat was that there was no internet at all.

Suzette

Dec 23, 2020

5.0/5.0

We loved the cabin and will definitely be back. My only suggestion is for more and better quality cooking pans in the cabin.

James

Oct 3, 2020

5.0/5.0

The cabin was very nice. We truly enjoyed our stay. We had a few issues, one was our fault, but the others were taken care of promptly. Loved the privacy, the quietness and being close to everything. We only had 2 complaints: the bed was not comfortable (plenty of room for a king) and it needs a higher toilet. Would definitely stay again.

Thomas

Sep 30, 2020

5.0/5.0

My wife & I had a wonderful time. Everything was wonderful.

Tami

Sep 15, 2020

4.0/5.0

The cabin was very nice! The hot tub didn't get hot enough & the controls don't work right. The mattress should be replaced!!! Very uncomfortable! But the rest of the Cabin was beautiful & relaxing. We would stay with Eagles Ridge again but in a different cabin unless they upgraded this one.

Roger

Aug 27, 2020

4.0/5.0

We enjoyed our stay at Eagle Ridge Resort and hope to return in the future

Gil

Aug 6, 2020

4.0/5.0

The cabin was great nice and homey and very clean and also close to town

William

Jun 24, 2020

5.0/5.0

Your staff is friendly and efficient and we appreciated the service regarding the internet issue that was addressed on our first day there. The cabin was clean and as pictured. Here are a few things we noticed that could have made the stay even better. The bed is hard and we managed through it but it certainly would have been wonderful if it had been more comfortable. There is no lighting over the stove that worked and this made it difficult to cook so please place a bulb in the bottom of the microwave. One final mention, there is one pan that really needs to be discarded as the Teflon was about gone on it so we didn't use it. We had brought a pan with us to cook in so we managed through that problem as we go every year to Pigeon Forge. Please accept this feedback in the spirit it is given and that is to make every visit as enjoyable as possible. We'll see you again next year. Thank you.

Amber

Dec 21, 2019

4.0/5.0

The cabin was pretty and clean. Could be in need of a new couch soon, but we didn’t spend much time in the cabin so that didn’t bother us.

Charles

Dec 8, 2019

5.0/5.0

Everyone one was very friendly and we enjoyed our stay very much!!

Joann

Oct 13, 2019

5.0/5.0

Loved the area and cabin. Easy to find and close to downtown activities. Please replace the US flag as it is very tattered.

Katrina

Sep 16, 2019

4.0/5.0

We enjoyed our stay, the staff was very friendly and helpful

Tommy

Aug 24, 2019

4.0/5.0

Had a couple of small issues that were addressed almost immediately . We enjoyed the peaceful setting, cabin was clean and stocked well, easy to locate. This was our 4th cabin to stay in and have never been disappointed . Will be back in Feb.

Kristen

Jul 18, 2019

5.0/5.0

Bear Haven was the perfect little cabin for our family of three. It was so nice being close to town but also very quiet. The pool is just down the road and the staff was so friendly! We would definitely stay here again!

Haley

Jul 8, 2019

5.0/5.0

Clean and just as pictured! We loved everything in the cabin!

Shelba

May 31, 2019

5.0/5.0

The cabin was very cozy and just right for me and my husband. It was stocked with everything we needed, the bed was comfortable and we loved being near town. The only thing that needed attention was the lights over the sink and stove were out making it hard to see as the only other lights were behind you as you prepared food and cooked. I also loved that there was a flag on the front porch, but it needs to be retired and a new one put out in its place as it was faded and ragged and torn. We definitely enjoyed the stay 2 nights and get 3rd night at no charge and look forward to using Eagles Ridge again. Thank you for a great stay.

Mary

May 12, 2019

5.0/5.0

Good, noise level low, bed little hard, hot tub was little loud at night time when trying to sleep, not sure if it was shut off completely or if it was supposed to run like that

Brian

Apr 3, 2019

4.0/5.0

Check in was delayed although not a major deal, hot tub makes a noise at 1am which woke us up each night, that should be replaced.

Sarah

Mar 31, 2019

5.0/5.0

We called maintenance for ants- the guy came and was so kind took care of it and told us to call for anything else. No other problems.

Daniel

Mar 27, 2019

4.0/5.0

Overall our experience was good. The location was great and the cabin was what it is described and pictured as.

Haley

Oct 15, 2018

4.0/5.0

It was a very comfy and cozy cabin for a couples getaway

Michael

Oct 12, 2018

5.0/5.0

The only complaint I had was the acorns falling on a new Chevrolet Silverado during the nite. I understand that is the risk of staying in the woods.

Michael

Dec 4, 2016

5.0/5.0

Excellent stay just like always. Have been staying at Eagles Ridge resort for several years now. Both ER and ERN cabins. Like both areas very much. Will be back in 2017. Thank You!

RANDY AND LEANNA

Dec 9, 2015

5.0/5.0

Restful, relaxing. Perfect cabin. Comfortable, great location, easy company to deal with.

ER57 - Bear Haven

Amenities

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