ERN834 - Lakeside Getaway

Easy convenient check in. Had plumbing issue that was fixed immediately

The cabin was very nice, very clean easy to check in and out. Had a problem with the tv’s and it was taken care of in a short time. The repair man was fantastic.

Excellent facility and service. We had a few issues come up, but they were handled swiftly. We will definitely stay with you again.

It was a satisfying experience although there were some issues with the dryer, tv and net which were promptly resolved.

Everything was wonderful. Had an absolutely amazing time. Thank you

We really enjoyed our stay. The cabin was neat, clean, and cozy. It was a wonderful retreat after struggling out in the insane traffic of the Spring Rod Run. Very romantic and inviting! My only complaint was that the bed was a little hard. I would also recommend a light over the shower as it can be dark in there.

Beautiful view, really comfortable well designed cabin with great accommodations and clear directions for entry, stay, and checking out

Everything was very clean and accommodating and we would definitely stay here again

The cabin was amazing! Plenty of towels and the hot tub was great! The view of the lake from the back porch was breathtaking!!

Amazing experience as always in our favorite cabin ERN 834 Lakeside Getaway! Very clean and beautifully decorated with bear theming!! And now they have added an arcade in the loft which the kids loved!!! Definitely our choice whenever we come to Pigeon Forge!

The cabin was clean, hot tub was clean, kitchen was stocked well and it was very convenient to the parkway. A great cabin for our anniversary!

The cabin we stayed in surpassed our expectations! It was beautiful, spacious and very clean

Our stay was amazing. The cabin was beautiful! I loved everything!

It was a great experience. We love staying in the cabins. Although the bed was a little small and the hear and TV were hard to figure out (you should have directions for us old people), we loved our stay and intend on coming again next year.

Very clean, comfortable, nicely decorated, quiet, beautiful and ideally located area.

Easy check in anx out. Answered my request fast on trash pickup from prior tenant.

Beautiful and comfortable cabin with a great view! Cabin was clean and was perfect for our stay!

Cabin was extremely clean and we appreciate that! We love the Smokey's! The cabin had all the features we need but one complaint. The queen bed was very firm and not comfortable. We will be back but we will get another cabin due to that. Plan to return fall of 2022.

We loved coming to the cabin! It was very clean and well decorated, had no trouble with the TV, loved the Jacuzzi, fireplace, hot tub on the porch! Nice and quiet as well 🙂

Easy to book cabin and great follow up on our stay. Tried emailing the a couple days before we left to ensure I had check in procedure correct, but no response.

Cabin was excellent!! Very clean and very nicely decorated with bear theming. Complaints of remote are overstated, TV is a Roku smart HD TV, remote is very straight forward. Highly recommend this cabin!!

Keep in mind we realize we didn't report any of this: no measuring cup in the kitchen, no instructions to operate the TV's, no batteries for one remote. These are possibly optional requirements. cabin was cold downstairs and hot upstairs. The thermostat kept going back to 65. Again no instructions. We love the cabin location, set up. Plenty of towels and wash cloths, very clean for the most part. Dust in hard to reach places. Overall we had a great experience.

Great, but because the cabins are too close to each other, noise big groups stay loud past 12 midnight going into 2:30 am. Second and third nights were quiet. I loved the cabin, fully equiped. For sure will recommend it to friends.

The cabin was clean and had plenty of towels. The kitchen was well equipped but needs some teaspoons. You might consider having instructions on using the TV’s. Over all it was a great cabin and we certainly enjoyed our stay.

Overall stay was wonderful. Only concern we had was that we were unsure if sheets were clean. When pulling back the comforter we noticed dark strands of hair throughout the fitted sheet.

Linens were in need of replacing. Great otherwise! Always great places to stay. Please add mountain view to choices when reserving.

Everything was perfect. Just like a home away from home.

I think the cabin could have been cleaned better but other than that we had a good experience.

It was a really wonderful experience. We loved every minute of our stay there! The only issue we had was the cabin directly in front of our front porch. They were extremely loud and obnoxious at 1 in the morning. We were trying to sleep and so was our 1 year old child. We called to the property management answering services and reported it after dealing with the noise and ruckus for 3 nights straight but nothing was done about it. We were told to call the cops however we did not want all the chaos while we were enjoying our vacation. Other than that our stay was fabulous!

It was great the cabin was peaceful the only thing I would change is figuring out the upstairs TV's, if you turn one on they both come on it's a bit aggravating but other than that it was great

We love all the amenities this cabin provided, would recommend.

It was a very clean and well maintained cabin will definitely come back soon thanks again for all of your help.

Y’all did awesome! Such a great cabin! We will definitely be back!

We had a great stay in our 2nd time staying this cabin(with exception of last night, had people above us blasting their radio up to 1pm in the morning) Tell the owners we appreciate their tasteful cabin on the lake.

We loved this cabin! Will most definitely stay here again.

It was a great stay all around loved it! Will definitely be staying with y’all for every vacation to the smokies from now and on

Very pleased... had a couple of unpredictable minor issues but they were quick to take care of them! If you ever have an issue of any kind just ask, they will take care of it. We love staying here every time we visit the area. Thanks again !!

Very friendly staff. We felt very welcome with everyone we came in contact with.

Everything was great except we needed help figuring out how to operate TV remotes and the commode in the half bath flush handle would stick open and water would keep running until we manually raised handle. Also tree branches were rubbing the exterior roof and logs when wind blew making creepy sounds during the night while trying to sleep. Sounded like someone was in cabin sliding furniture around. Cabin 834 Lakeside Getaway.

Cabin was clean and in good condition. Check-in and check-out were simple

Good experience. Too many fees puts nightly rate too high.

Cabin was all that we wished for in an accommodation. Clean, well furnished and ideally situated. The only complaint that we had was the bed and pillows were uncomfortable & could use an updating. All else was great Thank you

Great personnel and staff, clean comfortable cabin. Good location. Great area.

Y’all did great. All questions answered and very friendly. We loved the cabin.

Couldn’t get the smart tv figured so we just had to watch the one but everything was good Clean and we’ll maintained

The cabin was very clean and spacious. Cabins was very close to everything. We would definitely rent a cabin from Eagles Ridge again.

It was very nice! The cabin was beautiful! And it was decorated so cute!. It was so clean which is the most important quality to me. It was amazing!!!

Great stay st Eagles Ridge North! Very clean cabin. Quiet. Perfect location.

My husband and I had an amazing trip!! The cabin we stayed in was perfect for us and we loved it!! We will definitely be back!

It’s our 2nd time staying here. It was just as nice and clean as last time.

The cabin was great! We've been staying with Eagles Ridge 2-3 times per year for a decade or two. This cabin was in the best shape of all. My complements to housekeeping.

Everything was great with our cabin. I did notice that the dishwasher was still full of dishes from the previous renters but that was No big deal for us.

Pluses: The cabin was comfortable, clean, spacious, and just right for two. Close enough to the LeConte Center for us to attend events there. Maintenance staff was responsive when called to change light bulbs and help with thermostat. The bathroom had plenty of hooks for towels and clothes. Light switches on the wall were all labeled and easy to use. Minuses: The NEST thermostat was hard to use, and it did not "remember" our settings. Even after we set the temp for our comfort, the A/C temp was freezing cold every day when we came back from activities, so we had to reset it daily. Downstairs toilet flush handle was stubborn and hard to press. Needs adjustment. Suggestions for cabin improvements: This is true of many rentals we have seen --- the light above the upstairs bathroom sink is NOT sufficient for good lighting in the shower (especially when the dark shower curtain is closed). There is no light at all for the shower! Another nice thing to add is a full-length mirror for dressing in the "closet area" upstairs. One more thing... although we did not use the upstairs oversized bathtub and TV area, we noticed it has only one chair. Two chairs would be nice.

everything was great. The place was clean and very well taken care of!

Beautiful cabin. Everything was very nice. I really enjoyed the hot tub. It has been too long since I enjoyed a hot tub three days in a row. Staff was also excellent.

Wonderful time as always! Lakeside Getaway is our favorite cabin! Very clean and great amenities...we love all of the bear decorations!!

We had a late arrival. It was pouring rain we pulled up at the office as the staff were putting the arrival packets into the mail boxes they were very friendly. The cabin was beautiful and clean.

The Eagles Ridge Staff was very friendly and efficient . In and out in 5 minutes.. The cabin was perfect for two people.

We always enjoy staying in cabin 834 and enjoy the quiet surroundings. Loved the bear decorations! Thanks for the changes. We did have a problem with the tvs. We decided the downstairs one was a game tv (roku) Guess we're too old. Upstairs bedroom was fine.

I have always had a great experience with the staff at Eagles Ridge. They are helpful and courteous on the phone and in person!

Cabin was clean, comfortable and spacious. But our cabin had mice in the walls that kept us awake And gave us concerns about our food supplies. Also the kitchen lacked a good skillet and a dish cloth. We never could figure out how to get the gas fireplace open to turn the logs on. The upstairs cable worked fine but the cable downstairs did not work.

I was impressed on how clean the Cabin was and the quality of the cabin

We were very well taken care of from check in to check out.

The cabin we stayed in was lovely and well appointed. We will definitely come again!

Overall fantastic experience.. The cabin lakeside getaway 834 was gorgeous. Very spacious and very clean.. The office staff was so helpful and friendly as well

Nice cabin. Not in mountains as far as i thought it would be.

As always, we really enjoyed our stay! The cabin could have used some minor repairs, but it was otherwise in good condition.

Check in was very quick and easy. The cabin was not decorated very well, very plain. The bushes in front of the porch were very overgrown, unable to enjoy the porch. Driveway was short and not wide. My husband wears a brace on his leg. We need to be very careful getting in and out of the car.

Our favorite cabin is 834N . We truly enjoy staying there whenever we can . We really appreciate letting us checking in early and the express check out you offer . We were wondering if the owners are allowed to live there full time or does Eagles Ridge not allow that . We saw that 834N was for sale . Thanks.