ER301 - Eagle's Hideaway

We had a great time, we needed Matanence for a plumbing issue and they were here within 30 minutes! We are very satisfied!

We have stayed at ER more than a dozen times over the years it’s our favorite

1st time in Tennessee, and I’m glad I stayed at Eagles Ridge. The cabin was spacious and clean. Location was great as well. Off the main road. They provided everything I needed. Thank you.

Everything was very nice. Cabin was clean and well maintained. Need steps or a ladder to get into hot tub is the only suggestion we have.

The cleanliness of our cabin was wonderful. Temperature inside was just right. All the amenities were good. The only thing was figuring out how to unlock the door with the combination then waiting and listening on the technology to actually opening it. The checking in and out were different yet I liked it. Thank you for providing and making our trip enjoyable. We will use your services again and let our friends know about it.

Everything was clean and cozy. The beds were comfortable, everything you need in the kitchen. Bathrooms were clean. Loved our stay. Will definitely be back

Beds were great, shower great,, really clean and everyone had their own recliner. Perfect location near the attractions but tucked away in a treezy private setting. We'll be back.

The cabin was perfect for us. I have a son with a disability who has a hard time with stairs so this was perfect for us. It was clean and comfortable. I would have liked better blinds for privacy. I would have also liked something in the shower, like a nonskid mat to prevent slipping.

Great place to stay. Close to everything, but still get privacy.

The staff were great to work with throughout the entire stay. They made everything so easy.

Staff were all pleasant. polite and helpful. The hot tub required a bit of repair and they came promptly and fixed on the evening shift. Cabin was clean and had all essentials needed for a stay. All electrical worked and the neighborhood was quiet. An instruction sheet on the TV remotes and the fireplace would have been helpful. As for me, jetted bath tubs are not required. Would book a stay again.

The contactless check in process was great, as well as check out email explaining how to prepare for check out. The property was well maintained and our cabin was comfortable with everything working and fitting our needs.

Amazing customer service! Called upon arrival; came within 5 minutes of me calling about the hot tub and was very determined to fix the problem by the next day!

The rooms were clean and everything was set up nicely.

Our cabin was very clean and fresh. Housekeeper done a fantastic job... Cabin had everything we needed and more. No contact check in was absolutely amazing very easy and simple. Also the courtesy call to check upon us was very unexpected but very much appreciated. Very friendly staff. All of the reasons I love staying at Eagle Ridge Resort.

Cabin clean and comfortable. Bed mattress firm. Suggestion, better lighting on front porch.

Overall a great place to stay in a good location. The only complaint was the towels provided were not de-linted. We had an issue with the heat not working when we arrived but I called the number given and a very nice lady was at the cabin in less than 30 minutes to check on us and bring heaters incase the heat went out again. The heat was on before she left. Great customer service experience.

A wonderful stay like always. We never rent a cabin from anyone else.

Very nice, clean and comfortable and the beds were fantastic.

The ground level entry was nice, no stairs or steps. Will recommend to handicap friend.

Most everything was great. We had a little bit of problems with the hot tub but it was fixed by the next night.

We always enjoying staying with you. Have been doing it for years. Only problem was the rowdy drunks across from us last night. Very loud music and yelling.....music finally stopped at 10:15.....yelling continued till after 11:30.

When we got there code box on door wouldnt work. Called and you sent someone right away to fix it!! The only problem besides that was the shower in the master bedroom never really had hot water.

Easy checkin. Cabin very clean. Loved the beds for a good night sleep after hikinh

The cabin was amazing! I loved the open floor plan and didn't have to worry about stairs for the bedrooms with my wild 3 year old. Our entire family loved it. Everything was clean and already stocked with just about everything we would need (dishes, cooking utensils, towels, appliances, etc.)

We absolutely loved the location and the cabin!!! But, Cabin had no bath clothes so we had to go buy some. The key pad went out but the maintenance man was there and fixed it about 3 minutes after we called!! Those were minor inconveniences and didn’t cause any major problems!! We will definitely rent this cabin again. Thank you!!

The cabin was clean and easy to find. We were able to check in early, which was nice. We also appreciated the Express check in/out.

very friendly and extremely helpful in all matters, nice cabin and very clean

Great location. Check-in great. Cabin easy to access for handicapped.

This is our 3rd stay at Eagle's Hideaway (301). Each time it is clean, fresh and well appointed and always something else new and updated. The beds and towels are great and you can't beat the location.

Cabin was spacious and comfortable, and nicely decorated. There are a few items that need attention: the arm chair was broken upon arrival (in the bedroom with the king bed), I sat in it and my bottom nearly hit the floor, this should be fixed immediately or replaced so no one gets hurt. The shower head and knob in the room with two beds both need to be fixed and the drain stopper doesn’t work either.

Everthing was great except the sheets would not stay on the mattresses. Also the sheets on the king bed were pilled. Everything else was terrific.

Made it so easy to rent and everything was perfact. Wonderful place!

Amazing! Cabin was amazing, very clean and much more than we expected

This is a great location with comfy foam beds, nice towels, very clean with 3 nice big TVs

The location was perfect, the beds were sooooo comfortable, the towels were thick and it smelled clean when we walled in. We booked another stay for March.

Cabin site excellent. Clean. Cooking utensils minimal, no dish detergent/dish washer detergents. Master commode leaked in the tank continuously.

Amazing friendly and a great experience loved the service we received

Over all it’s good. Except the bedsheets are no is good.

The cabin smelled clean as soon as we walked in. The location was perfect very nicely kept. Directions to the cabin were very easy to follow.

I do have to check email for work regularly. Our WiFi did not work. That was inconvenient however everything else was very nice .

We Loved the cabin and had a great relaxing time.