ER58 - Blue Heaven

This is the perfect romantic getaway! Love the 2 sided fireplace so we could lay in bed and watch the flame. Hot tub is right off the bedroom so no post-dip chill. Great location too.

Very easy to plan and set up this trip. Directions were spot on and even got a courtesy call checking on us after we arrived.

It wasReally good! But needed more toilet paper early on.

Convenient, secluded, and very comfy place to stay. Would stay again.

The cabin was clean and met most of our needs. I would rate a 5 except for the following: only 1 roll of toilet paper and no dish liquid. We ran out and desperately looked for 2nd roll..none! Middle of nite had to go buy toilet paper!

Cabin was very nice. Very clean. Nice amenities in the cabin.

The stay was great. Customer service was wonderful. Only complaint, is the bed was not very comfortable at all. My wife and I both had back aches.

Overall a nice cabin! LOVED the fireplace, but I don’t think the pilot light was lit (very possible we were just a bit too early in the season to be permitted to use it). It would be nice to have something posted near the timer stating when we can use it, and how to light the pilot light (instructions were later found on the mantle). I didn’t see any matches or lighter, but again I assumed it’s because we were off-season to use it. The channel up/down button on the bedroom cable remote didn’t work. The hot tub was nice, clean, and at the perfect temperature. It would have been helpful to have a towel bar or hooks nearby. The kitchen had everything we needed but we hit our heads a couple times on the light fixture above the table. The arcade game was fun, once we realized you didn’t need quarters to play it. The check in and check out process were great, and the call after the first night was appreciated. I don’t hold it against EPM but the construction traffic was unfortunate. There were a few times people were beside the driveway talking or working. There was a comment on the AirBNB reviews that said the cabin is at the end of a dead end street, which is no longer the case. I knew at any time we could call the office and possibly have resolved some of these, but they weren’t big enough deals. My goal with this review is to provide some items that could be improved to get a five star next time. Overall, for the price and location, it was worth it and I think for others it would be perfect. We were just looking for something more quiet, relaxing and secluded.

So comfortable and literally like a home away from home!

The cabin was perfectly cozy and everything we were hoping for and more! Everything was immaculate and felt like a home away from home. Awesome experience from beginning to end.

Excellent place!! Very clean and neat!! Felt like home away from home. So easy to check in and out. Would absolutely stay again!

We really enjoyed our stay at the Eagles Ridge. My husband and I celebrated our 6 year Anniversary. We stayed at the Blue Heaven 58 cabin. We enjoyed the heart shaped tub and jacuzzi. We loved the screened in back porch and table. We spent many nights playing cards on the back porch. The cabin was really clean. The only reason I rated this cabin a 4 was because there wasn't any pots or pans to cook. We had to go buy a iron skillet to cook breakfast. Usually cabins have a blow dryer in the bathroom. (side note): I probably wouldn't of notice it if I didn't forget my blow dryer at home.

Love the cabin! Like the proximity to downtown Pigeon Forge! The water heater wasn't working when we got there but a phone call and 10 minutes later it was fixed.

Cozy cabin but need to upgrade TV size. Over all experienced with company was great.

Great place to stay! Nice and clean, Beautiful cabin near Pigeon Forge Tn.

Everything was as described had a great time would defiantly do it again

We had a wonderful stay Cabin was perfect Thank you so much

Check in and check out was so easy. Thank you!

You made made our stay like at home away from home. Your staff does everything to make her stay very Pleasant.

My daughter and I throughly enjoyed our stay! We would define recommend Eagles Ridge!

Easy check in and room was ready early. Was able to find the cabin fairly easy.

great. It was a great experience, not far from my home in Burns Tn. Love to come tp the mountains. I would love to have specials sent to me when available. Thanks. Sharon Marshall

Our Stay was Enjoyable, we just wish we could afford to stay longer and visit more often. We try to make our trips during the Off-Peak Season to help offset the expenses. Our Goal is twice a Year, but would like to come down more often. The deals offered are great, but are still difficult financially for us now that we are both retired. We have in the past rented cabins at less than $100.00 per night. I do realize that inflation comes into play, but the difference between the price of a 1-Bedroom Cabin and a 2-Bedroom Cabin isn't as much as i would have thought. Special Deals for Returning Guests would be appreciated. We have tried other Cabin Rentals, but we came back for your Friendly Service, Response to Maintenance Issues whenever they happen, the Location and Staff.

Cabin was great; however, the bathroom was dirty. Lots of dust on walls, and toilet wasn't cleaned very well. The rest of the cabins was perfect.