My family and I have been visiting Pigeon Forge/Gatlinburg TN every year since 2007 and this year was by far the best experience as far as property management, cabin rental, and cleanliness. Check In and Check Out process was wonderful.

Darrell From Bluefield

Jan 17, 2021

5.0/5.0

Absolutely amazing experience! Needed the dryer check and maintenance was there in no time. He fixed it fast! Great service!

Kathi From Regina

Dec 14, 2020

5.0/5.0

We loved the cabin. We rent annually and this is our first stay in this cabin. We think we will come back. There were a few details that needed addressing: downstairs window does not lock. Ceiling fan in main area needed cleaning, and we saw two huge roaches (one live and one dead).

Larry From Urbana

Oct 24, 2020

5.0/5.0

Everything was wonderful... the only thing that needs to be improved on is the cleaning. The cobwebs / dust webs were to much, we can over look a few but not as many as this cabin had. And the dryer definitely needs to be replaced, it shouldn't take 2 or 3 hours to dry a load of wash. But over all we all enjoyed our family vacation.. thank you so much!!!

Tammy From Elizabethtown

Sep 08, 2020

4.0/5.0

Nicely decorated, great space 1st floor bath smells like mildew Lots of cobwebs on back deck Couldn’t get dishwasher to work Refrigerator took over 7 hours to cool

Tiffany From Tabor City

Aug 08, 2020

4.0/5.0

Everything was great! Staff was excellent! Cabin was clean and roomy!

Carlotta From Nashville

Jun 04, 2020

5.0/5.0

The chalet and staff was awesome! Love it, will return, everything was amazing!

Joe From

May 18, 2020

5.0/5.0

Your maintenance department is the best I've ever seen TOP-NOTCH.

Heather From Bluefield

Nov 18, 2019

5.0/5.0

Everyone was super nice had a wonderful time with family

Sandra From Lebanon

Oct 29, 2019

4.0/5.0

The reservation specialist was very friendly and helpful. Checking in was very easy and pleasant. The cabin was clean and has adorable interiors. I would suggest providing more soap for the dishwasher as well as trash bags. The dryer doesn't work well therefore it was difficult to wash our towels for everyone in the cabin.

Amy From Southside

Sep 22, 2019

5.0/5.0

We loved our cabin! Perfect size and had everything we needed! Just minutes from the main Parkway. Very Clean!

Meredith From Fayetteville

Sep 04, 2019

4.0/5.0

Good stay. Would recommend adding working locks to the doors above stairs for safety of small children. The top floor/master bedroom lock did not work. The middle floor to basement door was not lockable. Top floor gets pretty warm in the heat. Would recommend single serve coffee maker vs. 2 regular coffee makers.

Robin From Kings Mountain

Jul 30, 2019

4.0/5.0

We did have to call to get trash picked up, and we also needed extra towels and wash cloths, so we had to pick those up. The inside of the cabin was nice and clean, but the outside needs some sprucing up. We really enjoyed our stay! Thank you!

Colleen From Morrow

Jul 02, 2019

5.0/5.0

everything was good and we enjoyed the pool and the updated interior

Marcia From Sneads Ferry

May 10, 2019

5.0/5.0

We always stay at Eagles Ridge when we come to Pigeon Forge and always enjoy the great cabins You all do a wonderful job

Eloise From Columbia

May 05, 2019

5.0/5.0

Always awesome service!!. Great and friendly people!!Bookings are always done smoothly and in limited timing

Harry From

Apr 03, 2017

5.0/5.0

The cabin totally met our needs. It was just as described. Will stay with ER again.

Carolyn From

Mar 26, 2017

4.0/5.0

I love your cabins! I just wish there wasn't so many extra fees.

Kristi From

Jan 02, 2017

5.0/5.0

Everything was great. Really enjoyed it. Beautiful cabin. Decorated lovely

James From

Dec 28, 2016

5.0/5.0

Great best ever stay. Would stay again thanks to Brenda may

Karen From

Dec 05, 2016

5.0/5.0

Cabin was great. Lots to do. Good time of year to come.

Darlene From

Dec 07, 2015

5.0/5.0

Wonderful cabin! Lots of personal touches & the decorations made it more comfortable & cozy! Front desk folks were very pleasant & helpful!

Room Details

Room	Beds	Baths	TVs	Comments
Master Bedroom	King	Shower,Jacuzzi	TV	Upper level
Bedroom 2	Queen	Shower,Full Bath,Shared Bath		Main level
Bedroom 3	Queen	Shower,Full Bath,Shared Bath	TV	Main level
Bedroom 4	Queen	Full Bath,Tub/Shower Combo,Private Bathroom	TV	Lower level
Bedroom 5	Queen	Full Bath,Tub/Shower Combo,Private Bathroom	TV	Lower level
Entry Details			Parking 4 cars	11 Steps to front entry, 2 steps to back entrance

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Travel Insurance covers risks incidental to planned travel such as sickness, accidental injury, or death of you or a family member (or of a traveling companion), weather delays, natural disasters, unexpected changes in your employment, and many more specified reasons.

The coverage costs 7% of your total reservation invoice. The premium charged for travel insurance is generally non-refundable after 15 days of coverage purchase.
As a covered traveler, should you have a medical issue or experience trip delay or interruption due to unforeseen developments, you may initiate your claim by calling (833)610-0736.
Guests opting not to purchase travel insurance should be aware that no refund of your reservation deposit(s) will be available; therefore, your entire booking payment is at risk.

For more information, please visit https://eaglesridge.rentalguardian.com/ or consult your coverage documents.

Guests opting not to purchase travel insurance should be aware that per the terms and conditions in your rental agreement, refund-in-full of your reservation deposit(s) will not be available; therefore, your entire booking payment could be at risk.

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Eagles Ridge Cabin Rentals has partnered with RentalGuardian.com and InsureStays to help safeguard your booking deposit and other pre-paid non-refundable payments related to planned travel. In addition to traditional travel insurance, Rental Guardian’s Cancel for Any Reason (CFAR) includes an option to protect a portion of your investment if you cancel for non-covered reasons. We strongly encourage you to purchase optional travel insurance.

The coverage costs 9.8% of your total reservation invoice. The premium charged for travel insurance is generally non-refundable after 15 days of coverage purchase.
Optional CFAR Benefit is NOT available to residents of New York, New Hampshire, or Washington.
As a covered traveler, should you have a medical issue or experience trip delay or interruption due to unforeseen developments, you may initiate your claim by calling (833)610-0736.
Guests opting not to purchase travel insurance should be aware that no refund of your reservation deposit(s) will be available; therefore, your entire booking payment is at risk.

For more information, please visit https://eaglesridge.rentalguardian.com/ or consult your coverage documents.

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