ER51 - Natures Grace Retreat

Everything was great. Had a issue with the pullout bed and maintenance fixed.

We stayed in E51 and loved this cabin and it's location. The Smoky Mountains are one of our favorite vacation spots and have stayed in Eagle Ridge cabins many times. Your cabins are our first go to when planning our trip. Thank you for always making our stay great with awesome accommodations!

We were very pleased with our cabin. The back porch overlooking the creek was so calming!! We didn't know you had a pool available until we got there - we were able to swim one day and it was very well kept. All in all we were very happy and will definitely stay at your cabins again!!!

Only minor details need improving We had to buy more toilet paper bc no extra rolls and there are cobwebs around front windows. Also construction noise was difficult to tune out. They even worked Sunday and Monday the holiday. We know not in your control but very hard to relax or sleep in or nap. The setting was very nice and we enjoyed the cabin

We absolutely loved the cabin and when I had an issue it was resolved immediately!

Everything was well organized and check in and out was an easy process.

Very friendly staff that helped with booking reservation and answer all of our questions.

Everything was wonderful. We loved the cabin except the upstairs bathroom was locked and not accessible. We were not informed that that toilet was not going to be available. I think we should have gotten an allowance because of the inconvenience.

We discovered an electrical receptacle in one of the bathrooms that was not working, we call the office and less than hour the receptacle was replaced. Excellent service!

Loved the no check in process, straight to your cabin minus the Siri on the phone sending us to the wrong place. Had us driving around up in the mountains off of Sinnett Rd. Found out the guest in the cabin next to us was sent to the same place. Glad there was someone after hours to answer the phone and get us in touch with somebody to give us correct directions. Happy that it was the area we have stayed for many years. Love the area your cabins are in. Very helpful office staff.

Clean cabin when we arrived. Like a home away from home with all that is in the cabin. Love the jacuzi bath and hot tub, however the hot tub needs some service. Heat was working but the jets were only partially working. Love the video game addition to Natures grace retreat cabin.

Wonderful cozy cabin close enough to everything but still private. Very clean with everything that we needed. Easy check in and out. We will be back!!

Come every year and love the location of Eagles Ridge. We like each cabin but have yet to find the one that we want to rebook each year. We are always happy with our stay. The booking and customer service is great.

The cabin we stay in is excellent and we've used it before. It was totally clean when we arrived and had all the amenities we expected with one minor glitch. The TV remote to the upstairs tv was not fully functional. Besides that, the beds are nice, the kitchen fully stocked, plenty of hot water for the jacuzi tub and outdoor hot tub. God willing we will be back.

Beautiful cabin, we had issues with out hot tub. You was quick to come and fix it but it took 3-4 hours away from our vacation time. We had no hot tub for 2 days and we still paid full price for our cabin. Other than that our experience was fantastic! Friendly staff...

We had a nice stay. Cabin was nice. We will get a bigger one next time. Was a little hot in the upstairs bedroom the whole time. Also, the upstairs bedroom hot water and cool water nozzle is broken, it just spends, you only get boiling hot water you can not adjust it so taking a shower was not possible useless you wanted to get burned.

We enjoyed our stay very much. This was our first time with your resort and the arrangements. The Eagles staff is extremely nice, efficient and professional. Arriving Sunday we were not sure of our location but the young lady who answered our call for directions was so very nice and patient. Location was great. Our only concerns: 1. please have someone check the temperature on hot water heater as the temperature got VERY hot 2. The owner needs to consider new mattresses (no support), smaller table and chairs (too bulky and heavy), and some cooling measures upstairs. We wanted a king bed but that being upstairs it got too hot to sleep

Everything was clean and comfortable as usual. Loved the cabin and the area. Staff was great about making everything hands free for health.

This was an awesome visit. We really enjoyed the cabin and the area. The closeness to town helped us to have all the conviences that the city has to offer.

Fantastic! We had a great time and loved unit 51. We will be back...

Looking for a nice cabin to escape our everyday lives & relax a bit. Wanted it large enough where we were not sitting on top of one another. Needed space to move around within the cabin. We were well satisfied. It was nice & clean.

Excellent accommodations. Friendly management company. Easy to work with. Wonderful experience.

We loved the comfortable beds and beautiful fall décor. The Natures Grace cabin was very affordable and fit all our needs. It provided not only beautiful scenery outdoors but spacious rooms with views from the windows. The fireplace added just the perfect touch on our cool mornings and chilly evenings. Thank you Eagles Ridge resort for making us feel like home.

From the booking all the way through - perfect. A little too much rain but that was no fault of yours.

All of our concerns were promptly addressed. We really enjoyed our time in the cabin.

Beautiful cabin,quiet place by a creek,close to everything,fully equipped for a longer stay so we will be back

staff was great.loved the cabin . always like to stay at eaglesridge.cabins always clean

Enjoyed our stay loved the cabin went to a lot of the attractions people were very friendly

Check in time was quick. Cabin was perfect and we had everything we needed

My Famil and I stayed at your cabin called "Natures Grace Retreat" and it was Great ! Thank You !

Loved our experience with Eagle Ridge Resort. Cabin was well kept, clean and spacious. Safety during the road closures and flooding was a top priority to staff. Roads were checked in advance with wonderfully given directions to the cabin. Checkout was a breeze.

Friendly staff, very accommodating. The cabin was nice and clean. Could use a few more cooking pans!

The cabin was great!The Christmas decorations along with the bears really made it feel like home!Thanks!

the cabin was very clean and the rooms ,very roomy.we would come back. thank you

This cabin was a little older then we normally stay in but it wasn't bad. Always great service when we stay here.

Excellent customer service and very well kept cabins.... My husband and I enjoyed our first stay here! We will be back.

We loved our stay here, we dont want to leave!!!