ER307 - Eagle's View

Had a great time Customer service was there immediately for our needs Cabin was perfect

Cabin was really nice, as usual. Staff seemed friendly and helpful.

Nice accommodation. Excellent cabin and location. Had a wonderful stay.

Very nice cabin. Wonderful stay and location. Couldn't as for any better.would be be glad to repeat the experience sometime

Slow start but Cathy is a miracle worker my elderly aunts and uncle really enjoyed being here thank you so much we will be back

Enjoyed our stay at the cabin. A quiet and friendly place. A few minor details need attention. Showerhead in handicap bathroom needs attention, sprayed water across the bathroom when turned on. Icemaker in refrigerator didn't work. Lower lock on backdoor wouldn't lock, deadbolt lock worked. Other than that very satisfied with our stay at the cabin and hope to stay in the same cabin next year, loved the location.

Everything was wonderful . Great location and cabin was clean. Could not access Wi-Fi but we were so busy we didn’t even care

Loved the Cabin. The location was perfect and the Cabin was very clean. My only complaint was the jacuzzi was very Loyd so I didn't use it.

Appreciate the emails/texts to instruct us of check-in/out process. Cabin was all we needed for our 2 night stay. Keypad code only worked with ✔️, and not * after entering 6 numbers. We appreciated the call back when we called with our dilemma figuring that out. The location to the Parkway was super great.

An extra roll of toilet paper in the bathrooms and an extra roll of paper towels would have been nice. Also, more than one dish towel in the kitchen would be good. In all, our experience was very good. The hot tub was excellent, the beds were very comfortable. The filter cover for the central unit needs some attention. It was good to have an icemaker in the refrigerator. Overall, the cabin made our stay in the area a very nice experience.

Everything was wonderful and peaceful. Had about everything we needed for our stay. The hot tub of course was my favorite! I did wish the tvs were bigger but didn’t really watch them so over all my stay was wonderful I will be back soon!

We didn't have any problems with our stay. I am a people person but everything was so efficient, we only had phone conversations, they were very friendly and informative. We loved the cabin and the area entertainment. Ths

Love the new keyless entry pad. The light was on for us and the cabin (307) was great!

Nice accommodations!! A little trouble finding our cabin but once we we did it was better!! Love the outlay of the cabin!

The cabin was very clean! Hot tub was great! Location of the cabin was great!

Love staying thru eahles ridge. Have stayed before will stay again

Nice accommodations. Streets confusing and many street signs missing. Address street numbers don’t match cabin numbers. Confusing on houses. Really like the keyless check in

We had a great vacation. We would have enjoyed it more if Rod Run was NOT going on. Everyplace was so busy and hectic. Our cabin was very nice but wish it had smart TVs

We were very impressed with your handicap accessibility, you were truly accessible. The cabin was beautiful and we really enjoyed our stay. If we ever co.e come back to the area we will be definitely staying with you.

Easy check in and out Beautiful cabin Quiet and private

The resort and cabin were very clean and we had a nice time. However, the bed in the cabin was very uncomfortable.

The staff is excellent very kind and helpful, very knowledgeable.

Clean and santized Very clean and sanitized, had everything we needed

Had everything we expected. Thanks. Very nice cabin we were happy to rent.

Our cabin was hard to find and when we called the office a female that answered the phone gave us directions to the office and not the cabin. The roads were being worked on after we got to cabin we had to find our way out and then back in

Always very helpful and nice. Always checking to make sure everything is good

better directions with a map would be helpful to find cabin.

I have to admit the customer service was above and beyond excellent. Our very good rating comes at reflection of the cabin. Though we had everything we needed, the cabin was very much missing some personal touches that you have come to expect from AirBNB and other vacation rentals. Things like extra pillows, a hair dryer, oversized towels, and comfortable mattresses. It was not a deal breaker by any means, but something to consider. We had to go out and buy pillows and pillow cases. Also, the washing machine was able to wash exactly one of our pool towels at a time. It would not fit two pool towels. Things like this make it less convent.

Love the whole contactless check in and check out process. It was easy and just added to the pleasure of our stay. We will be back soon!

Great cabin. Why would you have to use 10 words?

Our stay in the cabin was very enjoyable and relaxing!

Everything was great. There was a few simple things that was inconvenient though. There was not a soap holder in the shower. And the sinks not being in the bathrooms. We also couldn’t figure out how to put water back into the hot tub. We couldn’t get the jets to cut off in the hot tub either. Other than that it was very nice.

Our stay was very nice. We enjoyed coming back to the cabin after a long day of hiking to relax in a jacuzzi, then we liked sitting by the fireplace to relax and reset. Would recommend 2-ply toilet paper, a slightly larger tv in the family room, offer board games, simpler checkin/checkout process (maybe a link to fill everything out instead of having to call).

Great, clean, comfortable, pretty. Could use more and better signs on streets to cabin location

It was a very nice cabin needs a few updates like bigger TV newer pots and pans but very clean and staff was top notch.

We had an amazing stay. This was our first time staying somewhere other than a hotel, and needless to say, we will not stay in a hotel ever again if we can help it. Being able to relax after a busy and tiring day at a place that feels like home was great!

we was amaze about the care that you all put into this....even the little details like hairdryer and soap. We love the peaceful surroundings and we the fact that you could feel God's Spirit and Blessings all over the place. As part of the Calvary Childeren's home group we felt very Blessed to be there.Thank you for taking care of us.

It was in a very quiet and peaceful place. Enjoyed the cabin very much and would love to return sometime.

Cabin was nice, staff was nice. There was an issue with the hot tub being dirty, but when I called the office, they immediately fixed the problem.

Really enjoyed our stay and will definitely stay with you again

This is Armour third stay with eagles ridge resort it is always pleasant. every state has been very pleasant. very friendly staff

Check in is always quick and easy. I've stayed at ER at least a dozen times. Staff are always friendly.

It was so good to have a chair that could be moved to the sink area of bedroom to help with getting ready for someone who can only stand a short time!

I've stayed at your resort on many occasions. You are always accommodating, your staff is very nice. Thank you so much. You even fixed the fireplace so that I, a Florida girl, could enjoy sitting by the fire.

Our visit was good. We enjoyed cabins location to shopping, etc.

The checkin staff was very friendly and helpful. We enjoy staying at Eagles Ridge. When there is any issue, they are prompt to resolve it.

Friendly....helpful staff. A home away from home. Clean and roomy accommodations

We enjoyed every minute of our stay! Loved our cabin!

Fantastic stay as always! Your cabins in Pigeon Forge are in the best location for easy access in getting in and out, as well as getting to things to eat and do!