ERN826 - Cozy Cabin

Everything was excellent. Check in was a smooth process and the cabin was very nice. I would suggest there be a few more towels left for a 3 day stay for 6 people. There were not enough towels. The can opener is broken so it prevented us from being able to cook our dinner options that we brought. The cleaner does not clean the stove or bathrooms very well. The stove knobs were very dusty to the point of looking furry. Shower has mold in it too. Tilex could fix that with one or two squirts.

Wish the cabin had more toliet paper for the extended stay and had Christmas decorations.

It was clean and we were really impressed. Everyone we made contact with was kind and knowledgeable.

The cabin was awesome, very spacious and served all needs and requirements. I couldn't quite figure out the thermostat though. Even on off it was hot, We had to leave the doors open periodically to cool off. Other than that it was great.

Our experience was a breeze, cabin was ready early and prepared well.

We love ERN826 and reserve this same cabin all the time, however, there are some maintenance issues that need to be addressed: kitchen stove - right rear switch does not work. We replaced 2 light bulbs and left 2 extra in the kitchen drawer. There is a tear in the seam of one of the living room chair. No grill brush. Appears to be water leak above the downstairs bed, probably coming from kitchen sink or dishwasher . the bed pillows are flat and extra pillow cases were very discolored/worn. the heat pump control upstairs had to be left off as it blew out hot air, the bottom control seemed to work fine and appeared to also work the upstairs air. The heat pump unit outside appears to have some rocks washed up against it (this may may/not be an issue), the gutters are in need of cleaning and possible repair of coming loose from the house. There is trash in woods - it looks like people have thrown trash over the railing, probably from the hot tub. The porches could use a good pressure wash. Again, this is not intended to be a complaint but rather a concern that this cabin needs some maintenance items addressed.

Love your cabins and location! Customer service is also wonderful. The only thing we didn’t like was having to wash our wash cloths every day. It would be nice to have more.

Always the best customer experience. Thank you Adam and Patsy for always being professional and giving us excellent customer service. Have stayed with Eagles Ridge close to twenty five years and never had a bad experience . Cabins are always clean with great locations. This feels like our home away from home. Can't wait to be back soon.

We really enjoyed the cabin. It would be nice to have fans and more lighting on the porches.

Everything was great! Loved the check in and out process. Adams was very good, helping me with every question I had!!! I like be eagle ridge!!!

Wonderful!! Front desk - Janet - was absolutely great. Very courteous-helpful and polite. World could use more like her. Checkin and checkout was a breeze.

Booking and check-in were great. Cabin was clean, hot tub was hot...which are the most important things! Had some difficulty regulating the temp, one floor would be cold, the other too warm. The WiFi was very sketchy, took forever to watch a streaming program. A great cabin, though, and a good time!

It was a great experience from start to end. Making the reservation was easy, picking up the keys was easy, cozy cabin was immaculate and the checkout was easy.

We had an amazing time in the Cozy Cabin. The cabin was clean, the beds were comfortable, the views were incredible, and the area was quiet and peaceful. We enjoyed watching wildlife from both decks, sipping coffee in front of both the indoor and outdoor fireplaces, and relaxing in the hot tub. The kids enjoyed playing pool and visiting the local attractions that were such a short drive away. We had a perfect Thanksgiving day and loved every minute of our stay.

The experience was great, however the cabin needed some outside cleaning up in yard.

Customer service was great. Kelsey went above and beyond to make it happen.

Loved our experience at the cabin. Unfortunately we had to have maintenance for a few things....i.e. air, wifi, security lights, grill......but every time we called the maintenance guys were on it in no time. Hated to keep bothering them.

Beautiful cabin,great location. Needs more lighting on porches.Enjoyed our stay!

Nice roomy cabin. Beautiful. Didn't like the black ants everywhere

Great cabin as always! We stay with you guys every year. Love the mountains & great roads to ride our motorcycle on. Especially LOVE the DRAGON!! Hot tub is a must after long day of riding. Loved everything awesome trip as always. Thx !!

We always love our stays at Eagle Ridge. Recommend to anyone

Very pleased. Easy to check in and out. Cabin was more then we expected.

Cabin was amazing! Well rounded amenities. Usually photos on websites are staffed to make the area ok larger. This cabin had plenty of space. This stay makes us want to come back!!

Nice cabin, comfy furnishings and tastefully decorated. We found it much to our liking and really enjoyed the hot tub and pool table.

We thoroughly enjoyed the stay. The cabin was great, the staff at check-in was friendly. The only suggestion is to post instructions regarding operation of the hot tub and the jacuzzi tub.

Cabin was great, would stay again. Staff was very nice and easily accessible.

We always enjoy our cabin with the hot tub, pool table and all the extras. Love the decor and location of this cabin. Thx !

Beautiful, tranquil setting with great views and quiet neighborhood. Just recommend a spring cleaning of doors and light plates due to a lot of dust and also outside leave a broom so guests can get ride of spider webs.

Everyone is great. Quit charging extra for hot tube. Never use it and get charged extra every time

Staff always friendly and helpful. Cabins are always clean, prices are very good. This is why we keep coming back to Eagles Ridge.